CVC – Multi Currency Converter
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Headline: Does not work on Mobile devices.
This app only works on desktop/laptop. Even after completing all the settings and enabling app embeds, the switcher does not appear on the mobile site. Since most users shop on mobile, this app is not reliable.
Dear The general place store admin,
We’re sorry to hear about your experience and appreciate you taking the time to let us know.
We’d like to clarify that the switcher does work on mobile devices as well as desktop/laptop when the app is fully installed and configured correctly. However, we noticed that the app has currently been removed from your store, which means we’re unable to access your setup or investigate the issue further at this time.
To help us assist you better and identify what may have caused the switcher not to appear on your mobile site, we kindly ask if you could reinstall the app. Once it’s reinstalled, our support team will be happy to review your settings, test the mobile view, and ensure everything is working as expected.
Since most shoppers do use mobile devices, we completely understand how important this is and would love the opportunity to resolve this for you.
Looking forward to your response, and we’re here to help anytime.
Best regards,
Convercy Support Team
pratico e fácil de usar,só poderia ter mais opções para pagamento mensal.
para quem paga em real, fica um pouco caro
Wat een geweldige app! Deze gratis applicatie heeft mij enorm geholpen bij het vertalen van mijn website en het moeiteloos aanpassen van de valuta met slechts één klik! De ondersteuning is ongeëvenaard: super responsief en uiterst behulpzaam bij het beantwoorden van al mijn vragen en het oplossen van eventuele problemen. Ik ben echt onder de indruk van de efficiëntie en professionaliteit van het team achter deze app. Het heeft mijn gebruikerservaring aanzienlijk verbeterd en ik raad het ten zeerste aan aan iedereen die op zoek is naar een soepele en geïntegreerde oplossing voor taal- en valutawijzigingen op hun website. Bedankt!
They charged me twice, the mess was left after we uninstalled the app, no contact from support
A fantastic free app that makes multi-language management simple and effective. There's nothing better on the Shopify App Store, and I particularly like the feature that automatically changes the currency according to the visitor's location.
Thank you so much!
So far doing well
Es una app muy util que nos permite que nuestros clientes en diferentes paises puedan comprar nuestros productos sin problemas de cambio. Tambien puede ser utilizada como un convertidor de zonas automatico
Where is your support team? I contacted so many times, send many emails but no one answer. There are no chat support in app, how can I contact if I need help from you???
Update: They banned me from using their app forever. Now I'm in a blacklist lol
Hi David,
We sincerely regret any inconvenience you may have experienced.
Unfortunately, your emails went into our Spam folder, so we were unaware of the issue until today. We have sent a follow-up email to your email address and would greatly appreciate hearing back from you to better understand and resolve the problem.
Thanks,
Convercy Team
One of the best app, as an indian seller you wont be able to activate local currency due to indian dnt support shopify payment. Now this in an unsaid error and seller could not use that option without this app it cannot be resolved. Thanks to this now I am able to change the currency as per location
false review before testing the app and not configured yet, this app seems to be free but limited for 1 language and 1 currency, then you have to pay premium plan (A Premium plan is required to unlock additional languages) not recommended!!!
Dear CaRaUaNa Fashion store admin,
Thank you for sharing your feedback, and we’re sorry for any confusion during your experience with our app.
The app currently includes a free plan for basic usage, while additional features such as multiple languages and currencies require another plan.
We are continuously working on improving both the app experience and how feature information is presented, so merchants can better understand the available options before configuring the app further.
Your feedback is very valuable to us, and we hope to have the opportunity to provide you with a better experience moving forward.
Best regards,
Convercy Team
