Omtaler (260)
Raffiner
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Etter vurdering
Where is your support team? I contacted so many times, send many emails but no one answer. There are no chat support in app, how can I contact if I need help from you???
Hi David,
We sincerely regret any inconvenience you may have experienced.
Unfortunately, your emails went into our Spam folder, so we were unaware of the issue until today. We have sent a follow-up email to your email address and would greatly appreciate hearing back from you to better understand and resolve the problem.
Thanks,
Convercy Team
Why you publish your ad as Free? Of course it's free to download it but It costs money to use the currency converter features. You should be fair and show the real pricing on the app store. Shame. Don't recommend.
Fishy that they ask for a review before having even used the app
This app has not translated any of my website text. I can already choose the option for another language on the website, but changing it has no effect on the text itself
Hi there,
We're genuinely sorry to hear about the trouble you've encountered with our app.
After reviewing our support system, it appears that we haven't received any support tickets from your side. We're here to assist you, but to do so effectively, we kindly ask you to reinstall the app, and send us a staff account which will assist us in identifying and fixing the problem.
Your satisfaction is our priority, and we're here to make sure you have a better experience.
Best regards,
The Convercy Team