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16 maj 2024

We started using this app and have found it beneficial for helping customers with generic questions that would normally come through to customer care or we would not even know about.

The service and support level is great, the team are always available to help and guide you, particularly as this was new to us.

I can see the value it adds to our business my having this available

Thanks

Jason

Curve Project
Australia
6 miesięcy korzystania z aplikacji
2 maj 2024

I am loving the app! In particular how it can learn - initially sweeping the website for information, more importantly you can review what customers ask and then build the knowledge base to better answer questions. Ability to adapt style and more. No complaints here

Off Track Wines
Australia
Około 2 miesiące korzystania z aplikacji
8 marzec 2024

Really helpful app almost right from the download. We added some more rules and knowledge and really haven't had to worry about much since. It answers questions well, makes good product recommendations and we love that it can plug in on the product page where we want as well as being a bot in the bottom right corner on all the pages. It has definitely helped with our conversion rate.

AskSAMIE
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
24 kwiecień 2024

Without a doubt, this is currently the best AI chatbot for the cost. Their support is excellent and they constantly add new features.

Highly recommended.

Maltashopper.com
Malta
5 miesięcy korzystania z aplikacji
13 listopad 2023

Great app to help with customer service online. It makes the customer's experience a lot more interactive and is really helpful answering customer questions immediately instead of them having to wait for a human response. The team have been super helpful and listen to feedback, always looking for ways to make the app better. Love it so far! Fully recommend for online stores.

Ardito Baby
Australia
7 miesięcy korzystania z aplikacji
2 listopad 2023

In the digital age, round-the-clock customer engagement is not just a luxury, it's a necessity. At Pets Paradise, we discovered Conversagent, a GPT-4 powered shopping assistant that has revolutionized the way we interact with our customers.

This intelligent tool has become an integral part of our online presence, offering immediate, accurate responses to customer inquiries any time of day or night. The result? A smoother journey to purchase and a noticeable uptick in conversions. Conversagent's ability to provide personalized interactions has not only enhanced customer satisfaction but has also significantly reduced our team's workload.

The setup was astonishingly straightforward. With Conversagent, we didn't need an external knowledge base—it ingeniously extracts information directly from our product details and store policies. This autonomy means our customers get the information they need without any delay, and it allows us to focus on what we do best—caring for our pet-loving community.

But the perks didn't stop there. Conversagent's Inner Circle program offered us an opportunity to use this remarkable tool free for three months, giving us the chance to see its true impact without initial investment.

Our experience with Conversagent has been nothing short of exceptional. It's not just the technology that impresses us; it's the palpable difference in our customer's shopping experiences. If you're looking to boost sales and customer satisfaction effortlessly, Conversagent is your go-to solution.

Pets Paradise
Stany Zjednoczone
3 miesiące korzystania z aplikacji
25 październik 2023

I run an innovative business which results in A LOT of questions from my customers, but as a solo founder, I struggle to find the time needed to manage our customer support. Conversagent allows my customers to ask questions and chat to an assistant to confirm if our product is right for them, without me having to lift a finger. The best part about this app is the ease to install (takes a couple of minutes, at most) and the support team. They're always there to help if you have an issue and open to feedback to improve the app. Highly recommend!

StrippedSupply
Australia
3 miesiące korzystania z aplikacji
20 listopad 2023

Having an AI assistant from Conversagent provides a friendly, helpful and immediate way for my customers to have their questions answered. It has editing controls that allow me to adjust the tone of voice and responses, so that it represents my brand.

www.esuna.com.au
Australia
3 miesiące korzystania z aplikacji
25 październik 2023

A great AI assistant with ChatGPT responses, focusing solely on your store. It provides excellent answers based on the content of your website, without any unwanted information or nonsense! It can respond in various languages. Awesome. It is still very much in development, so it's getting even better over time. I have very high expectations for the future! Highly recommended to discover.

Saskia Vis
Holandia
Około 2 miesiące korzystania z aplikacji
14 wrzesień 2023

At Six Zero Pickleball, we pride ourselves on delivering exceptional customer experiences, and Conversagent has been instrumental in helping us achieve that. This GPT conversation assistant seamlessly integrates with our Shopify store, offering our customers instant, accurate answers to their queries. The precision and efficiency of the AI are truly remarkable, and it feels as if we've added a highly knowledgeable member to our customer service team.

Before integrating Conversagent, our team was inundated with emails, many of which were frequently asked questions that took up valuable time. Now, a significant portion of these queries are instantly addressed by the AI, freeing up our team to focus on more complex customer needs. This efficiency is especially crucial given the high traffic volume on our website.

But it's not just about the technology. The support we've received from the Conversagent team has been top-notch. From setup to deployment and beyond, they've been there every step of the way, ensuring a smooth experience for us and our customers.

In today's digital age, where customer expectations are higher than ever, it's essential to provide quick and accurate responses. Conversagent does just that and more. We wholeheartedly recommend Conversagent to any Shopify store looking to elevate their customer service game. It's not just a tool; it's a game-changer.

Six Zero
Australia
7 miesięcy korzystania z aplikacji