Conversagent AI Support & Chat

It's a great app with responsive support. Our customers have found using the AI chat on our website helpful and informative. It has alleviated some of our staff's workload for basic questions such as stock availability and other commonly asked questions. It can pick out recommended accessories for customers and increase the cart size for orders.

This app has been so helpful in alleviating some of our customer service requests. It provides accurate and helpful information and allows for most inquiries to be handled in a timely manner. The customer support team is very responsive and helpful as well.

We are currently trialling the app and love it. The AI has been answering customers questions like a storm. The replies are up to date to our current product promotions, etc. The team is very supportive. Looking forward to see their next integration with Shopify Inbox.

I’ve been using it for 1-2 weeks, and so far, I’m satisfied with the AI chat. I believe this is the best value-for-money chatbot for Shopify stores. Unlike the others I tried, which have product quantity limitations in smaller plans, this one has no such restrictions, and that’s very important. What I find useful would be the option to display current promotions or various offers in the chat bubble. I’m sure this feature will be available in the future.

As a user of the Conversagent app, I’ve been impressed with how easy it is to set up and manage chatbots. The interface is user-friendly, and I didn’t need a lot of technical knowledge to get started. One of the best things is how it has improved my customer service experience—I can offer 24/7 support, and response times have drastically reduced. The customization options allow me to create conversations that feel personalized and match my brand's tone, which is a huge plus.

The analytics feature is another standout for me. It gives me insights into how users interact with the bot, so I can continuously tweak and improve the experience. It’s been a game-changer in terms of both engagement and efficiency. Overall, I highly recommend Conversagent for anyone looking to streamline communication with their audience—it’s scalable, flexible, and easy to use!