Merchant Mail

Merchant Mail

開發者:Merchant Buddy

Fast and simple customer support, directly in Gmail.

5.0 5 顆星(11 評論)

Save time on customer support

We help you save time on customer interactions by allowing you to manage your orders and customers within Gmail.

See relevant information

See the relevant order and customer details for each email. Don't waste time searching and going back and forth between email and Shopify.

Thrill customers

Reduce customer support overhead by handling requests directly within Gmail. Thrill customers with quick and accurate customer service.


有關 Merchant Mail

Merchant Mail helps you save time on customer interactions by allowing you to manage your business within Gmail.

We show the relevant Shopify order and customer information within Gmail alongside the email from a customer. This lets you respond to the most common customer requests in just a few clicks.

When you're reading email from a customer, we automatically identify the Shopify customer and order being discussed. You no longer have to look up the customer or order in Shopify. All the information you need is presented within Gmail, with no extra effort. This cuts down on guesswork and saves time.

You can also perform the most common order management operations. From capturing payments to canceling orders. You'll find yourself using the Shopify admin less frequently because all your customer interactions can be handled entirely within Gmail. With Merchant Mail, you can delight your customers by responding in record time.

Features

Customer management

  • Edit customer details (name, email, phone, note, tags)
  • View all orders
  • View all payments
  • Create new customers
  • Manage addresses (create, edit, change default)

Order management

  • Cancel orders
  • View payment details
  • Restock items
  • Archive orders
  • Unarchive orders

Payment management

  • Capture payments
  • Refund payment

Fulfillment management

  • Fulfill orders
  • View fulfillment details

Works with both the consumer version of Gmail and Google's G Suite for Business.

What will you do with all the time you save?

Get started by clicking the "Get" button above.

Works on Gmail for Desktop and Gmail for Android. Gmail for iOS support coming soon.

Previously known as "Conversant Commerce".

整合對象:

  • Gmail,
  • GSuite,
  • G Suite

媒體庫

支援

定價 14 天免費試用

查看所有定價選項

Basic

免費

  • See relevant content
  • Link up to 2 Gmail accounts to your store

Premium

每月 $5

  • See relevant content
  • Manage customers and orders within Gmail
  • Access all time-saving features
  • Link up to 5 Gmail accounts to your store

Enterprise

每月 $15

  • See relevant content
  • Manage customers and orders within Gmail
  • Access all time-saving features
  • Link unlimited Gmail accounts to your store

* 所有費用均以美元計收。 定期費用接按照 30 天為週期收費,包括每月收費或依據使用量收費。

5.0 5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。
  • 5 5 顆星
    100% 的評等為 5 顆星
  • 4 5 顆星
    0% 的評等為 4 顆星
    (0)
  • 3 5 顆星
    0% 的評等為 3 顆星
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  • 2 5 顆星
    0% 的評等為 2 顆星
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  • 1 5 顆星
    0% 的評等為 1 顆星
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最近的評論

Puzzery

I stumbled upon this *genius* app by complete accident, and I have to say, it's straight up amazing. No more 50 open tabs, and copy/pasted info from different windows. Now everything is nice, easy, and awesome. This should be a built in feature to Shopify. Thank you for building this! ❤️

neuBsafe

If you use gmail/gsuite this app is a must have. We are so much more efficient managing customer inquiries now. We didn't even realize how much time we wasted looking up customer information in shopify admin until we gave this app a try. Support is very responsive and professional too.

wrapped surprises

Great app ease to use really good