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Convoy Order Protection

Upsell Shipping Protection. Instantly Earn Revenue. It's FREE!

Free to install. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Protect your shipments, revenues, and customers with ConvoyOP

Key values section

EARN MORE INSTANTLY

You'll almost instantly start earning money on each order with our protection upsell widget. We have the highest conversion rate out there!

PROTECT YOUR SHOP & CUSTOMERS

Protected orders are safe from loss, damage, or theft. We replace or refund from our pocket AND we handle customer service for you.

ABSOLUTELY FREE

It will NEVER cost you a dime. We ask for billing details but only deduct our portion of fees you collected at checkout. Overages are on us!

App details

Convoy Order Protection

Convoy Order Protection

CONVOY ORDER PROTECTION

What It Does:

Convoy Order Protection is a simple upsell widget that lets customers protect their orders from loss, damage, or theft simply by checking a box in the cart or at checkout.

How It Works:

  1. Convoy Order Protection is not order insurance or shipping insurance that the merchant pays for.

  2. The customer pays a small fee that is added to their cart totals. You collect these fees with the order. Convoy OP differs from other apps because it has substantially higher conversion rates (we're great at what we do!). That translates to more protected orders and more dollars for you shop.

  3. When an issue arises, the customer files a case directly with us so you don't have to deal with customer service. We reorder or refund the item(s) at OUR EXPENSE. The reorder shows up as an additional order in your store, fully paid by Convoy OP.

  4. When you install the app, it asks for billing approval because at the end of each billing cycle, we charge for our portion of the collected customer fees. However, we NEVER charge more that what is collected so you never pay anything for our service. If the collected fees is less than the cost of the reorders and refunds, we eat those costs and do not charge you anything.

With the reorders showing as additional orders (and revenue( for your shop), saved money on refunds, and decreased customer support workload, you'll almost always make money with Convoy Order Protection. The worst case is you'll break and make zero dollars but that is super rare!

Important Notes

- The app is 100% absolutely FREE to the merchant.

- In most cases, the merchant makes money!

- We ask for billing details but ONLY charge for our portion of the collected fees.

- If we only collect $100 and we had $200 in claims, we eat those costs and charge you $0.

- We offer white-glove installation assistance! Just email support@convoyop.com!

Launch date

Fits seamlessly into

  • Checkout

Integrates with

  • Rebuy Cart
  • Cart Drawer
  • Shipping Protection
  • Shipping Insurance
  • Shipstation
  • Subscriptions
Convoy Order Protection

Convoy Order Protection

CONVOY ORDER PROTECTION

What It Does:

Convoy Order Protection is a simple upsell widget that lets customers protect their orders from loss, damage, or theft simply by checking a box in the cart or at checkout.

How It Works:

  1. Convoy Order Protection is not order insurance or shipping insurance that the merchant pays for.

  2. The customer pays a small fee that is added to their cart totals. You collect these fees with the order. Convoy OP differs from other apps because it has substantially higher conversion rates (we're great at what we do!). That translates to more protected orders and more dollars for you shop.

  3. When an issue arises, the customer files a case directly with us so you don't have to deal with customer service. We reorder or refund the item(s) at OUR EXPENSE. The reorder shows up as an additional order in your store, fully paid by Convoy OP.

  4. When you install the app, it asks for billing approval because at the end of each billing cycle, we charge for our portion of the collected customer fees. However, we NEVER charge more that what is collected so you never pay anything for our service. If the collected fees is less than the cost of the reorders and refunds, we eat those costs and do not charge you anything.

With the reorders showing as additional orders (and revenue( for your shop), saved money on refunds, and decreased customer support workload, you'll almost always make money with Convoy Order Protection. The worst case is you'll break and make zero dollars but that is super rare!

Important Notes

- The app is 100% absolutely FREE to the merchant.

- In most cases, the merchant makes money!

- We ask for billing details but ONLY charge for our portion of the collected fees.

- If we only collect $100 and we had $200 in claims, we eat those costs and charge you $0.

- We offer white-glove installation assistance! Just email support@convoyop.com!

Launch date

Fits seamlessly into

  • Checkout

Integrates with

  • Rebuy Cart
  • Cart Drawer
  • Shipping Protection
  • Shipping Insurance
  • Shipstation
  • Subscriptions

Free to install

You collect our fees from customer. We pay the claims cost. We only bill our portion of fees so it will NEVER cost you!

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Freestyle USA

    Location United States
    Time spent using app 4 days

    Has made dealing with shipping issues super easy. Especially during the holidays. Any issues we have are taken care of right away.

  • Navi Eyewear

    Location United States
    Time spent using app About 1 month

    Highly recommend! Liz and the team takes care of our customers better than we do. Costs nothing. Easy to install.

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