Live Chat, Facebook Messenger

Live Chat, Facebook Messenger

by Conzia GmbH

One click integration - free iOS & Android apps

5.0 of 5 stars(37 reviews)

Increase your sales by 40%

Talk to your Shopify store visitors and increase your sales by 40% via Conzia Live Chat. We offer a life time free version of Live Chat.

Customer Support via Messenger

More than 1.3 billion people use Facebook Messenger. Provide your customers an option to connect to you via Facebook Messenger.

Easy one click integration

Place Conzia Live Chat & Facebook Messenger widgets on your Shopify store with just one click - no coding knowledge required.


About Live Chat, Facebook Messenger

Increase Your Sales up to 40% Using Facebook Messenger & Conzia Live Chat

Are you looking for a Live Chat solution that helps you to connect with your customers in real-time? Don’t worry; we are here to help! Conzia provides the Shopify live chat app to manage all your customer conversations via Live Chat and Facebook Messenger. We have seen that stores that use these communication tools drive 40% more sales.

  • Simple 2 minutes setup-no coding knowledge required.
  • Free version for unlimited time.
  • Talk to your customers via Facebook Messenger and Live Chat.
  • iOS & Android apps: never miss a chat.
  • Manage all your conversations from one app.
  • Get access to customers’ contact numbers and email addresses.
  • Avail the options like attachment, sending the transcripts for free.
  • See what your visitors are typing.
  • Get branded live chat with your logo.
  • Send sound notifications for every message.

Conzia Live Chat: Convert your website visitors into customers

Integrate the Conzia Live Chat software into your store’s landing page as the business communication channel. When a customer wants to send you a message, they will drop the query into the widget window and send it. On the other side, your professional customer support team will get that query on the web chat app and answer that within seconds. We also give the option of branded live chat to put your store logo in the live chat to give customers a premium feel. Another interesting feature is sending attachments, transcripts, and conversation history to your visitors for better follow-ups.

Conzia Facebook Messenger Widget: Talk to your customers via Facebook Messenger

We offer Facebook Messenger Widget that you can deploy on your store with one click. No coding knowledge required

Your visitors can communicate with you using that Facebook Widget. The typical FB Messenger buttons available on most of the stores redirect the customer to Facebook. But we offer this FB Messenger via API Integration, and there is a dashboard (for the business who uses/ buys our product) connected to this Facebook Messenger button. As a result, your visitor will get connected to you without leaving your Store, which gives you an edge over your competitors.

Integrates with

  • Facebook

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free Plan

Free

  • Live Chat
  • Messenger
  • iOS & Android Apps
  • 3 agents
  • 1,000 visitors / month
  • Attachments
  • Customize widgets
  • Sound & email notifications

Basic Plan

$4.99/month

  • Free plan +
  • 5 agents
  • 5,000 visitors / month
  • Live typing
  • No "Powered by Conzia"
  • Export customers' contacts
  • Dedicated account manager

Pro Plan

$9.99/month

  • Free plan +
  • 10 agents
  • 10,000 visitors / month
  • Live typing
  • No "Powered by Conzia"
  • Export customers' contact list
  • Dedicated account manager

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Camp Zillaa

Conzia is the best live chat software that I have ever used. I was not expecting that a live chat solution can be completely free for an unlimited time with a lot of features for customer support. Conzia support team has been very helpful with some of the questions I asked them while setting up the chat widget on my eCommerce website. Very good product for Shopify Store and Businesses who want to increase their sales via conversation commerce.

The Silver Wren

Great support with an unlimited free version that brings more sales: I installed the Conzia Live Chat widget on my Shopify store and noticed that I am getting more sales. I can quickly answer customer queries via Conzia Live Chat as compared to the contact form or email. The integration of Live Chat was done in a few clicks. The free version is good to start with as it comes with an option to add 3 sub-accounts/ users, set online & offline status and working hours. The most important is the free mobile app that I do not see in most of the other Live Chats available in the market in the free version. Zahid was available to help us very quickly with our questions and he is super friendly. Keep up the good work team Conzia!

florahealthint

Conzia Live chat is must have widget for every Shopify store to increase sales. It is very easy for us to send to product links and pictures to customers via Conzia Live chat during the conversation. Online and offline timing/status can be set in free version as well. We really like that there is a free mobile app to get notified whenever there is a new message on live chat. We had some questions and Zahid from the customers support team was very quick to help. A great team and great product with no hidden costs!