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I've used it for a month and it is very easy to setup and just works without me having to do anything. Coopt guys are also great at answering questions.
Really Great App! It was so easy to set up and get working properly, that I started to doubt that I did it right. But the crew at Coopt were very helpful in confirming that I had it set up correctly.
Super easy to install, Great customer support, Works great!
Working well so far.. Thumbs Up!
Super fast and simple installation. Really looking forward to this App!
I just started using Coopt and already have one customer who was so excited to get the refund! Looks really cool and looking forward to using more! Linda Singh, https://SitaraCollections.com
Poor customer service.......................................................................................................................
We added this app and didn't receive another order for 3 1/2 days. When an order finally arrived the customer used the app and then had to write to us to find out where his refund was. It's not listed on the receipt. More time had to be taken to check that his refund was processed. In the meantime, someone wrote to tell us that the app pops up at the beginning of the checkout process in a very intrusive way. Our customers did not appreciate the intrusive nature of the app, saw it and left. Hence our loss of sales. So this app cost us 3 1/2 days of revenue + all the wasted click costs from our PPC program.
Updated 5/19/2015 - I understand that Coopt has updated the app and changed how the interface interacts with the user. Hopefully this eliminates the problem we had with the app. They should be commended for the speed and attention paid to fixing the problem.
Neutral because after the 14 day trial - no customers took up the offer - so it could just be annoying them, but maybe not - who knows. We offered 5% of any order at www.avenueofangels.com
Bryan Gardener will personally walk you through the 5 minute process and give you valuable tips based on years of successful marketing experience. Looking forward to seeing it in action. Shanon