Coopt, Referrals Made Easy , 51 条评论
Bryan Gardener will personally walk you through the 5 minute process and give you valuable tips based on years of successful marketing experience. Looking forward to seeing it in action. Shanon
I absolutely love COOPT! The installation literally took one click and 5 seconds (genius)! Such a great idea to leverage new customers to "advertise" for you. Great job guys!
Works great! For those who do not want or like to use pop-ups, there is an email feature that sends to your customers after purchases to offer the discount.
This app works great! Highly recommend using the post-purchase email feature if you don't want to use a pop up.
Cool app. Their customer Service is really great. Direct number and prompt responses. Such a great idea! Wish they had live direct links to facebook posts.
This app was easy to install. There is great customer support and service. Definitely worth trying. Social media really drives people to online sales.
The support team at Coopt is spot on and easy to work with. Fast response and very helpful. As for the app itself, I can't really decide if it has increased sales or not. We do a lot of advertising on social media channels, and we can track those sales with a conversion pixel, but Coopt doesn't have any method to track the shares or traffic that comes from a customer share. We're leaving it up for the time being, but we're still unsure if we want to keep using it in the future.
We've had this app for a month now. We would love to give it a 5-star review but there are some issues that stop us from doing so.
1. Easy to set-up and modify.
2. Works - People will share their purchase.
3. Fast customer support.
1. $1.50 per share + whatever you offer in return will add up fast!
2. There is no way to see their post.
3. No guarantee they did not share and then delete.
4. No ability to use in combination with discount codes (If discount code is active, disable offer.
Now when running a business, comparing the pros and cons becomes very obvious as to what's more important. Customers will use everything and anything they can to save money on their order.
For us, we've had much more success in advertising through social media. When contacting support about this, we were told they would be offering a flat rate monthly and a lower transaction fee. If that happens we may continue to use this. But for now it's on hold.
Neutral because after the 14 day trial - no customers took up the offer - so it could just be annoying them, but maybe not - who knows. We offered 5% of any order at www.avenueofangels.com
We added this app and didn't receive another order for 3 1/2 days. When an order finally arrived the customer used the app and then had to write to us to find out where his refund was. It's not listed on the receipt. More time had to be taken to check that his refund was processed. In the meantime, someone wrote to tell us that the app pops up at the beginning of the checkout process in a very intrusive way. Our customers did not appreciate the intrusive nature of the app, saw it and left. Hence our loss of sales. So this app cost us 3 1/2 days of revenue + all the wasted click costs from our PPC program.
Updated 5/19/2015 - I understand that Coopt has updated the app and changed how the interface interacts with the user. Hopefully this eliminates the problem we had with the app. They should be commended for the speed and attention paid to fixing the problem.