Corso

I've used several of Corso’s services for a little over a year with mixed results. Early on, I was mis-billed for shipping protection and it took many messages and finally a video call to explain my issue. In the end they admitted they messed up but weren't able to explain why and didn't offer any sort of resolution.

I cancelled the shipping protection portion of the software at that point but continued to use their returns management system, but again faced several critical problems with what should be core functionalities, costing me time and money. Support was again inadequate, and only one of the issues was fully resolved.

That said, I want to acknowledge that things have improved. Over the past 6 months, the returns software has been stable and the Corso team has made some nice updates to enhance functionality. Recent use has gone more smoothly, I appreciate the progress they've made and hope to continue to see reliable performance and further improvements to the app.