Corso

Corso

定價
免費
特色
可與最新佈景主題搭配使用
評分
4.6 (10)
開發者
Corso

A complete post-purchase platform for high growth brands: tracking, returns, warranty and CX help.

Corso helps your brand deliver post-purchase experiences your customers demand. Consolidate your apps with a complete platform: branded tracking, returns/exchanges, and registration/warranty management backed by powerful automation. Cut CX costs with ShippingPlus—Corso's priority support team will handle shipping issues profitably. Professional onboarding. No contracts. Top integrations with CX, 3PL and rate providers. Create smarter, more profitable post-purchase experiences with Corso.

Corso helps your brand deliver post-purchase experiences your customers demand. Consolidate your apps with a complete platform: branded tracking, returns/exchanges, and registration/warranty management backed by powerful automation. Cut CX costs with ShippingPlus—Corso's priority support team will handle shipping issues profitably. Professional onboarding. No contracts. Top integrations with CX, 3PL and rate providers. Create smarter, more profitable post-purchase experiences with Corso. 更多
  • Branded customer portals for tracking, returns, exchanges and warranty claims
  • Use powerful automation to streamline your return & warranty policies with ease
  • A dedicated warranty solution with product registration and claim handling
  • Offload WISMO tickets to our Corso Concierge team to boost retention and CX
  • BI functionality to view key data like return rates, warranty claims, & more
特色
可與最新佈景主題搭配使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

定價

Free

免費

所有費用均以 USD 計價。 查看所有定價選項

評論 (10)

整體評分
4.6
各級評分數量
  • 90% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 10% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2025年1月15日

I would not recommend Corso. I've used several of their services for about 9 months, and have tried to work with them through their short-comings but the weaknesses do not outweigh the strengths.

For the shipping protection, I was mis-billed for amounts that did not tie to my transactions, and it took many messages and finally a video call to explain my issue. In the end they admitted they messed up but weren't able to explain why and didn't offer any sort of resolution.

For their returns management services, the core functionalities have broken multiple times and the support I've received has been slow. For example:

- Customers are being allowed to request exchanges for SKU's which have no inventory.
- Customers were able to request exchanges for final sale items.

Each time I've communicated these issues to the support team, it’s taken multiple days and follow-ups to get the issue resolved. To be clear, these aren’t one-off issues, these are basic functions of a Returns Management System that weren’t functioning, and were costing my company time and money. Only one of the two issues was ever resolved in the end.

I chose Corso because it seemed like a cost-friendly alternative to higher cost RMS products, especially when combined with their shipping protection, but I regret this decision and wish I would have just paid a bit more for another service in the first place. Over the past 9 months I've just wanted something that works, but Corso has been a source of consistent headaches and has made running my business more difficult.

I'd advise looking elsewhere based on my experience.

Abbreviated
美國
使用應用程式 10個月
2024年11月12日

Like some others have said, we had disasters with other shipping protections services like Route. I was thrilled to see Corso was setup differently and not like an insurance provider because my customers never have to wait and get incredible fast service from the Corso team. We're using the returns side too and just love how we can really customize things. It's leaps and bounds above Happy Returns.

The Eczema Company
美國
使用應用程式 8個月
2025年1月15日

It's an amazing app and we love using it!

Sapari
美國
使用應用程式 5個月
2024年10月19日

5-stars all around, fantastic team over there at Corso and the platform has really cut down non our CX tickets related to shipping issues. highly suggest it!

Rejuvia
美國
使用應用程式 4個月
2024年10月22日

We recently switched from Route to Corso and my only regret is that we didn't do it sooner. The team is ultra-responsive, setup could not have been easier, and switching from Route was FAR easier than I had expeced.
Better revenue share, better customer service, a better experience for our customers, and a better eco-forward experience for all.
If you're on Route, you should switch at once.

Highland Style Co.
美國
使用應用程式 15天

支援服務

應用程式支援由 Corso 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

Corso

27132 B Paseo Espada, Suite 1226, San Juan Capistrano, CA, 92674, US

發布日期

2023年9月28日

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