COS Order Returns Manager

COS Order Returns Manager

Free plan available
Rating (3.0)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

October 16, 2020

Languages

English

Works with

easypost, shipstation, shippo, UPS, FedEx, USPS

Our app will automate the return process for your store without contacting customer service.

You can easily manage returns with our self-service return portal. Customers can request returns without contacting customer service. Choose between refunding the original payment method or offering credit by gift card. Set a return time window and specify non-returnable product types or tags. Customers can request multiple returns per order, and you can enable automatic approval. Customize email templates and provide optional status notifications to customers.

You can easily manage returns with our self-service return portal. Customers can request returns without contacting customer service. Choose between refunding the original payment method or offering credit by gift card. Set a return time window and specify non-returnable product types or tags. Customers can request multiple returns per order, and you can enable automatic approval. Customize email templates and provide optional status notifications to customers. more
  • Self-service branded return portal at yourdomain/a/orderreturns
  • Product return request without contacting customer service
  • Set the time window allowable for return
  • Provide a choice between refunds on the original payment method or credit
  • Integrates with EasyPost, ShipStation, Shippo for prepaid return labels (Pro)

Pricing

Free Plan

Free

  • 3 returns quota per month
  • Branded returns page
  • Returns management dashboard
  • Automated notifications
  • Customize returns settings

Basic Plan

$6.95/month

  • 20 returns quota per month
  • Branded returns page
  • Returns management dashboard
  • Automated notifications
  • Customize returns settings

Pro Plan

$14.95/month

  • 100 returns quota per month
  • Label Service API Integration
  • Cost of the labels not included
  • Customize Pro settings
  • All features of Basic Plan

Free Plan

Free

  • 3 returns quota per month
  • Branded returns page
  • Returns management dashboard
  • Automated notifications
  • Customize returns settings

Basic Plan

$6.95/month

  • 20 returns quota per month
  • Branded returns page
  • Returns management dashboard
  • Automated notifications
  • Customize returns settings

Pro Plan

$14.95/month

  • 100 returns quota per month
  • Label Service API Integration
  • Cost of the labels not included
  • Customize Pro settings
  • All features of Basic Plan

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

2 reviews

Overall rating
3
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
December 10, 2020

We just started their app and what I can say this far is that is it very easy to set up and seem very well-made. Their customer service is very accomodating and fast to respond. 5 star for me!

Flipcrêpes
United States
11 months using the app
Edited August 19, 2021

We never received one single RMA in the app, even though customers tried. And we tested it ourselves. It never loads on the dashboard. We never received actual support either to make it work for us, so we are deleting it as essentially it does not work at all.

Fiber Gourmet
United States
3 months using the app
CheckOutStore Inc. replied August 19, 2021

I never receive any support request from you. I will reach out.

About this app

Launched

October 16, 2020

Languages

English

Works with

easypost, shipstation, shippo, UPS, FedEx, USPS

Built by CheckOutStore Inc.

About CheckOutStore Inc.

3.0 average rating

3 years building apps for the Shopify App Store

1180 Sylvan St, Linden, NJ, 07036, US

Support

Send a message

app@orderreturns.com

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