Shopify Counter

We have this connected to the Smiirl seed counter shopify sells in its store. However over the last few weeks, it keeps shifting between several number ranges. 2 out of 3 are incorrect. The other day, it was shifting between 5 or so numbers. Smiirl lays the blame on shopify and says there is nothing they can do. That they have been in contact with Shopify, which apparently is already aware as it' ...

1. Does not import correct data at all, off by 15% or so.

2. Does not connect properly to WiFi - followed all the steps and it's not updating.

Waste of $.

No funciona. Te dan JSON URL pero no sale la app en el tema para agregarle el enlace en la parte de HTML. Todo mal.

I received my counter, set it up, and it worked well for a few days. However, after that, it started showing random numbers frequently. The same issue happened a few days ago, and I had to reinstall the app to fix it. Now the problem has returned, and I can’t keep reinstalling the app every two days. This needs to be fixed.

counter worked fine for the first 5 minutes,
now i cannot open the app through shopify on 3 seperate devices.
it keeps showing:

An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
heroku logs --tail