Anmeldelser (403)
Afgræns
-
Efter bedømmelse
Update: Don't recommend. Installed the app and it removed all pricing from our website, removing all functionality to add to cart, essentially breaking the website on install. Uninstalling and following the website instructions to remove the app also didn't work so had to wait for theme support to for the steps to remove all the code. So I was able to revert the website back to our original state in about 6hrs.
Original: We installed the app, and it removed all pricing from showing on our website. Do not use! Our website is now broken, and we have to wait for app support to delete the code, resulting in lost sales from regular traffic and we're unable to start a major sale as planned.
Hi admin,
We’re really sorry to hear about your experience, and we completely understand how frustrating this must have been for you. Our goal is always to provide a seamless experience, and we regret any disruption this caused to your store.
If you’re open to giving the Multi Country Pricing app another try, we’d be happy to assist with the setup to ensure everything runs smoothly for you. Let us know if you’d like to explore it again, and our team will be there to help every step of the way.
Please don’t hesitate to reach out at support@mlveda.com if you need any further assistance. We truly appreciate your feedback and the opportunity to improve.
Best Regards,
Reshma
Customer Success Manager
MLVeda
Worst app experience, its been 11 days havent received a solution to my issue since then, the tech team is apparently still working on it they keep on asking for 24 hours every 24 hours. The moment we turn it on sizes disappear and the currency switcher also isnt working properly.
Hi Shreya,
I want to extend my sincerest apologies for any inconvenience you've experienced. I understand the frustration caused by the delay in resolving the issue with your store. Our developer has been diligently working on it.
Upon investigation, it became apparent that the heavily customized theme of your store was conflicting with the app code, leading to the issue you encountered. Our developer has been focused on finding a solution that ensures the app aligns seamlessly with your store's unique setup, facilitating your international sales growth.
If you're considering a change in the theme in the near future, we're committed to making sure the app works smoothly with your updated setup.
Thank you for your understanding and feel free to reach out to us at support@mlveda.com for any queries.
Best Regards,
Reshma
The worst support you can expect at the time of unsubscribing. Been trying to unsubscribe for more than a month their support team still says it's in process.
Be very careful when you are subscribing. They will delay from their side and keep charging you.
Hi,
We sincerely apologize for any inconvenience.
Our records indicate that our agent responded to your inquiry 3 months ago regarding the removal of the app from your store and halting subscription charges. For your reference, please review the email thread sent by support@mlveda.com.
It's important to note that according to Shopify's regulations if the app remains on your store, subscription charges will continue automatically. We understand this may be frustrating, and we're here to provide further clarification and assistance.
Please don't hesitate to contact us at support@mlveda.com with any questions or concerns you may have. We're committed to ensuring a smooth resolution for you.
Best Regards,
Reshma
Customer Success Manager
MLVeda
The day i installed this app, shopify speed score went down from 57% to 25%. Thus, that affected overall conversion rate.
Scheduled google meet calls twice but I wait there for them in google meet to show up, but nobody show'd up.
Overall, it was working fine. But I had delete it.
Hi Ali,
We are sad about the experience that you have faced with our app. We are taking it as feedback and will work to improve them.
We can definitely look into the concern that you were facing if given a chance. Please reinstall the app and contact us at support@mlveda.com or on live chat from the app admin and we will be right there to assist you.
Waiting for your reply and reinstallation of the app.
Best Regards,
Reshma
The worst app I have used. Kept glitching. Team is not very responsive. I wasted 3 hours with no resolution - uninstalled in the end.
Hi admin,
We're truly sorry to hear about your experience. This is certainly not the standard we aim to provide, and we completely understand your frustration—especially after investing so much time without a resolution.
App glitches is a serious concern, and your feedback has been shared with our product team for immediate review. If you're open to giving us another chance, we’d appreciate the opportunity to make things right.
We are launching the new version of the app soon and it will be more helpful than the current version. Please reach out to us directly at support@mlveda.com and we will assist you with the app usage.
Thank you for taking the time to share your experience—it helps us improve.
Best Regards,
Reshma
Customer Success Manager
MLVeda
TERRIBLE do not use or install it it messed up my entire store !!!!
WORST customer experience ever !!!!
Hi Admin,
We’re deeply saddened to hear about your experience. We strive to provide an unparalleled support to our valuable customers.
I request you to give the Multi Country Pricing app another try, and I assure you for the instant support.
Please don’t hesitate to reach out at support@mlveda.com if you need further assistance.
We truly appreciate your feedback and the opportunity to improve.
Best Regards,
Dimple
Customer Success Manager at MLVeda
Nightmere, caused a whole lot of issues with our shipping department, created a new SKU on every sale. did not work with Shipstation, customer service was Terrible
This plugin is a scam. It does not function, and when I called the developer out on this, they simply sent me removal instructions.
All of the (suspiciously 5 star) reviews are most likely paid for.
Again, this plugin does not function and is a scam, and should be removed from the Shopify App Store.
Please remove your app from my website and restore my ability to edit my own website's code !!!
This app rounds up pricing to the nearest currency unit - which is not helpful.
Hi admin,
We can help you resolve the rounding concern either you can manage it through Shopify admin or from the app admin depending upon some instances that we will check on your store and let you know after getting the access. Further, we can also look into it why you are not able to edit your website's code as the app does not change anything in the website code.
Our Customer Success Agents have tried to reach you out at guy@thewoodenpostcardcompany.com email and on your phone as well. Please respond or you can contact us at support@mlveda.com and we will be right there to assist you with the concern.
Best Regards,
Reshma
Customer Success Manager
MLVeda
Please do not install the app. It breaks the code and the support is not very friendly. Do not recommend the app.
Hi admin,
There was another currency converter app in your store which was conflicting with our app. Our agent informed you about not using that app as it will conflict. If you are looking to set different product prices then feel free to reinstall Multi Country Pricing app and we will be right there to assist you.
Regards,
Reshma
Customer Success Manager
MLVeda
