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support is indeed lacking, wanted this, but no reply in over a week. too bad!
This plugin is a scam. It does not function, and when I called the developer out on this, they simply sent me removal instructions.
All of the (suspiciously 5 star) reviews are most likely paid for.
Again, this plugin does not function and is a scam, and should be removed from the Shopify App Store.
No Customer Support. Disappointed.
Hi Ulvi,
We sincerely apologize for any disappointment caused. Our team was in touch and had informed you that we were checking the compatibility of the Multi Country Pricing app with your store. This process typically takes 1-2 business days, and we truly appreciate your patience during this time.
We understand how important timely support is, and we're committed to improving your experience. If you’re still facing any issues, please reach out to us at support@mlveda.com—we’d love the opportunity to assist you further.
Thank you for your feedback, and we hope to turn your experience around.
Best Regards,
Reshma
Customer Success Manager,
MLVeda
The ask access to install the app F*** my theme colors, those guys based in India so no one to talk to. if you want to screw your business big time, add stress to you day, then this app is totally for you.
These guys made my website non-functional and told me I had to wait over a week to get it fixed. Their answers were always unclear. I really don't understand the good reviews and how they dare to charge 29$ per month. Watch out with these guys, they are amateurs.
Hi,
Generally, it takes 24 hours to check and resolve the issue for any store. But currently, it would have taken more time due to some unavoidable circumstances.
Hence, completely understanding the store's working, the team thought it in your best interest and requested to remove the app so that the prices on the live store are not affected.
Further, you have not been charged at all as you were on the FREE TRIAL period.
Our customer success team leaders are in communication with you and are assisting you actively with our apps. Feel free to share any queries that you have. We would be more than happy to assist you! 😊
Best Regards,
Reshma
Customer Success Manager | MLVeda
First of all, they will be asked for your permission to access the store to setup this app and suddenly they install another app in your store without permission. To get them to setup is not within 48 hours, it takes forever.
And once they already installed the app, they didn't let you know the problem and just email you that they already installed another new app that comes with this app, which is ridiculous. This app is useless, it's not automatic at all, it appears as an option that visitor from a different country has to choose which country they were.
Price too expensive, support very lame and slow. I don't trust this company anymore. Don't waste your time.
@Truth we had a similar experience. Luckily we never made the app live and decided to cancel the install. Keep us posted! Shopify needs an app like this and it is such a shame these guys didn't get it right.
We had multiple issues with the app, and the support team sometimes took a couple of days to resolve the issue. There are other alternatives and the cost of the app does not justify using it.
