Reseñas (676)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
27 de febrero de 2017

The ask access to install the app F*** my theme colors, those guys based in India so no one to talk to. if you want to screw your business big time, add stress to you day, then this app is totally for you.

Wonder Gears 3d Puzzle
Estados Unidos
4 días usando la aplicación
Fecha de modificación: 25 de julio de 2018

First of all, they will be asked for your permission to access the store to setup this app and suddenly they install another app in your store without permission. To get them to setup is not within 48 hours, it takes forever.

And once they already installed the app, they didn't let you know the problem and just email you that they already installed another new app that comes with this app, which is ridiculous. This app is useless, it's not automatic at all, it appears as an option that visitor from a different country has to choose which country they were.

Price too expensive, support very lame and slow. I don't trust this company anymore. Don't waste your time.

Madreshoes
Malasia
4 días usando la aplicación
2 de octubre de 2016

They put a bunch of code on my theme that lead to a problem with my product page. I went through their uninstall procedure which makes you delete just a few lines of code but the problem persisted. I emailed them to address the issue. They then told me that all of their code was removed. With a closer look (and I am no coder) I noticed that my theme liquid and product page still had plenty of code.

After deleting MYSLEF "a code line” on the product page that had their code the problem was fixed but I had to send another email informing them with screenshots that they needed to remove the rest of the code.

Their uninstall instructions is incomplete and deceitful. I still dont know if everything they put it was removed since i’m not a coder.

Myfix Cycles
Canadá
5 días usando la aplicación
Fecha de modificación: 23 de julio de 2019

Only install on test site. They have no idea what they are doing even when following their instructions. All my product pages are now showing the same product twice because of them and their install ... Have deleted the support account and Shopify will now fix their mess.

Funny your name comes up in my coded if you have not done any install of the app. Funny the issues were not there before your dev started working on it ... Great way to push away responsibility!

Breach
Dinamarca
2 días usando la aplicación
MLVeda respondió 23 de julio de 2019

Hi Claus, we went through your conversation with our developer. He has not made any changes to your store yet to set up the app. Hence, none of the code of our app is live on your theme. Shopify can assist you in debugging the source of the issue.
You can reply to our email if you need any other assistance.

~MLVeda Customer Relationship Team.

Fecha de modificación: 17 de junio de 2017

A rather complicated installation that requires a bit of attention but I have to admit that the after service and online support of these guys was unbelievable and made sure everything worked in the end.

Truth Coffee Roasting
Sudáfrica
2 días usando la aplicación
25 de abril de 2018

Doesn't work. totally messed up mu store locally and internationally!

Sakinah Malaysia
Malasia
1 día usando la aplicación
6 de diciembre de 2022

These guys made my website non-functional and told me I had to wait over a week to get it fixed. Their answers were always unclear. I really don't understand the good reviews and how they dare to charge 29$ per month. Watch out with these guys, they are amateurs.

PlantScraper
Chequia
Alrededor de 20 horas usando la aplicación
MLVeda respondió 7 de diciembre de 2022

Hi,

Generally, it takes 24 hours to check and resolve the issue for any store. But currently, it would have taken more time due to some unavoidable circumstances.

Hence, completely understanding the store's working, the team thought it in your best interest and requested to remove the app so that the prices on the live store are not affected.

Further, you have not been charged at all as you were on the FREE TRIAL period.

Our customer success team leaders are in communication with you and are assisting you actively with our apps. Feel free to share any queries that you have. We would be more than happy to assist you! 😊

Best Regards,
Reshma
Customer Success Manager | MLVeda

27 de junio de 2022

Excellent customer support by Sonali. Really helped us understand how the app works and can help us grow.

Jumpy Moo’s Inc.
Canadá
Alrededor de 1 hora usando la aplicación
Fecha de modificación: 15 de abril de 2020

Update: We've received reply and changed the review.
---
Today Apr 15th, 2020, right after installing the app, it moved to their developer page saying they're stopping the service due to Black Friday surge, which is Nov 2019. Any idea?

Atmoph : オンラインストア
Japón
30 minutos usando la aplicación
MLVeda respondió 15 de abril de 2020

Hi,
We are sorry, we did not update our intro page.
This is not an error. Please follow the instruction and add us as staff, we will setup the app for your store.

~MLVeda Customer Relationship Team.

27 de julio de 2022

I installed the app to to update prices & currencies for international markets. Unfortunately you can't edit the prices of products with more than 3 variants so I wasn't able to continue using it. The support from Sonali was prompt and fantastic though!

Lionhearted Bladeworks
Sudáfrica
Alrededor de 3 horas usando la aplicación