리뷰 (683)

전체 평점
4.5
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2023년 10월 30일에 편집됨

Thank you, Shaba! Support helped resolve the issue. They only work during business hours, but I would advise them to switch to 24/7 technical operation.

My Store
우크라이나
앱 사용 기간 4개월
2016년 8월 16일

Excellent App !
The support was very good, and they even helped me change move the app to a new theme.
The only downside is the price.

Audace88
캐나다
앱 사용 기간 5개월
2022년 7월 2일

This app works well. The support team always answers your queries. We use this app for our website and would recommend if you're an Indian seller.

Subko Specialty Coffee Roasters
인도
앱 사용 기간 3개월
2021년 10월 5일

It really does offer the option of being able to set prices in preferred currencies for different target countries, which is a great solution if you wish to sell worldwide without having to turn off customers with shipping charges. However that said, one must take into consideration the default currency your store is set to and how it affects your shipping pricing strategy, relative to the market and the currency you wish to price in. Otherwise, a wonderful solution!

Pellura
싱가포르
앱 사용 기간 2개월
2021년 9월 4일에 편집됨

Update 2:
Our main issue has been solved in a VERY timely manner, ONCE we managed to get someone working on it, which took a longer time than it should. Customer support is just ignoring us now. Ten days an 0 reply to our support requests. My conclusion is that you shouldn't count on support to solve your problems once you're a paying customer. I have to lower my review now.
The app is just fine and a life saver for us, that hasn't changed. After having dealt with support for real though, we have two outstanding issues including a serious one affecting customer invoices that have stalled in support without any progress for days. ------ Initial review, still valid except for post sale support ----- This is the only app that allows us to do proper cross border sales. It handles multi location warehouses, with enough granularity that we can make sure customers order products at the right price for their location.
The hiccups we had when setting up were quickly resolved by the very friendly and efficient team (bear in mind you have to deal with the time zone difference).
They offered 2 free setups (including one after a theme change) which is perfectly fair.
I booked a demo call to talk about the issues we had (rather than a real demo) and found the developers had a good grasp of our support history, were extremely efficient and proactive. All problems were solved within 24 hours.
All in all, we are extremely satisfied with the plugin and the developers.

Triton Noir 2
캐나다
앱 사용 기간 대략 1개월
답글 MLVeda개 2021년 9월 2일

Hi Fabrice,

We apologize for the situation that you have faced. Our customer success team work very hard to make customer experience the best one before and after sales both. Each and every customer is really important for us.

However, in this case somehow the ticket did not reopen when you shared your query and hence it was addressed a bit late. We are extremely sorry about that!

Also, I have checked that developer Sagar is looking into your current issue. Do email me at reshma@mlveda.com if you still face any concerns and will surely be there to assist you accordingly.

Also, feel free to share any queries related to our app at support@mlveda.com.

Happy international selling! :)

Cheers,
Reshma
Customer Relationship Manager

2021년 7월 16일

Super Quick Support. Still in trial period and browsing of what this app can and cannot do. but overall satisfied with their help desk whenever we have question

stevie and fi
오스트레일리아
앱 사용 기간 26일
2022년 12월 22일

Great support and prompt service at minimal time possible. Hope to get the best possible after service like this ever.

INDIA CUISINE
인도
앱 사용 기간 20일
2023년 11월 9일

nice

Naturify1
인도
앱 사용 기간 18일
2019년 2월 5일

Just installed this app. Already had multi currency checkout and auto currency apps which worked like charms.

Reshma provided great support through a Hangout call and shared screen.

Multi country pricing all seems to be working properly! To be monitored and updated in the future.

KULTURË
싱가포르
앱 사용 기간 17일
2019년 9월 25일에 편집됨

The setup process and help from the support team were great! We ended up not needing this app so I didn't get to experience all it has to offer. However, I can see how this app would be super helpful for the right issue.

Shop Digital Distillery
뉴질랜드
앱 사용 기간 14일