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nice
Just installed this app. Already had multi currency checkout and auto currency apps which worked like charms.
Reshma provided great support through a Hangout call and shared screen.
Multi country pricing all seems to be working properly! To be monitored and updated in the future.
I am hoping this app works. So far is coming up with error message when creating a new market. The developer has been helpful and is looking into it. Fingers crossed. If I can get it up running I will update my review.
Watch your store with this group. They left a test product live with inaccurate pricing, available for sale. Their setup and sloppy work cost our store hundreds of dollars with a customer who purchased the test product. Do not trust them in your system.
The setup process and help from the support team were great! We ended up not needing this app so I didn't get to experience all it has to offer. However, I can see how this app would be super helpful for the right issue.
Things they don't tell you. Duplicates all your inventory depending on how many markets, thus your inventory/reporting won't work. Uses options to change the currency, thus is you have more than 3 options (Size, Color, Length) it wont work, they add variants per region so you end up with thousands of variants. Caused a complete disaster in my store. If you're looking at this save yourself the time and just upgrade your Shopify account to Shopify Advanced and use the international pricing there. You'll pay more in the long run with your time to use this app.
Hi Anthony,
Your feedback is considered. However, in the onboarding emails before setup we had mentioned about the country variants that are created by the app to show different pricing to the foreign customers. Also, after setup we have demo calls in which you were informed about the working of the app properly for a sample product.
Shopify has set the limitation of 3 variant options and maximum of 100 variants can only be created for a product.
Moreover, as the app did not fit with your requirements (which is fine!) you asked for the app removal and it was done within 24 hours by our app developers during the free trial period itself.
So, we have done our bit in all ways to express the app's working and in assisting you.
Feel free to contact us at support@mlveda.com if you have any suggestions or queries.
Happy Selling!
Cheers,
Reshma
Customer Success Manager | MLVeda
Unfortunately I didn't ever get to use this app because the setup process was taking too long, and I had to implement my own alternative version. I can therefore only review the support which is incredibly slow, with several days between each message. Not great when you are trying to ask questions and need a response before deciding on how to proceed. Amrish, you really need to sort your support out.
After 10 days, the app still hasn't been installed. For some reason they had trouble receiving my email confirming the setup, and after some back and forth via email, I've decided to use a different app instead.
Not sure if it's a tactic to use up the free trial period, because I can't help but feel the stalling was deliberate. Anyway: wouldn't recommend based on the set up time.
We are really sorry for the delay. It was a sort of miscommunication. We are happy to provide you the 45 days free trial period.
Waiting for your kind response...
~MLVeda Customer Relationship Team.
Am still at Trial but after few emails about how the configuration will be they wrote in 72h will be set up. well now is 6 days after that email I wrote another 2 emails and no respond !! so for now just 1 star i will change it if will be fixed and will work for now i looking for an alternative. Very non-PROFESIONAL
Thank you for your feedback. I sincerely apologize for inconvenience. Our team has sent you an email to you and we are following up on this at the highest priority.
support is indeed lacking, wanted this, but no reply in over a week. too bad!