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no one to get in touch, app is not compatible, i lost 4 orders from INTL market
SORTED : I CHANGED THE RATING BECAUSE THE STAFF HELPED ME AFTER FLAGGING THE ISSUE AND stayed with me online till it was sorted. special thanks to Harun, from the team
18/4/26 - trying to get in touch, the app is not working again.
Hi Payal,
We’re truly sorry for the initial compatibility issue and the impact on your international orders — we understand how frustrating that must have been.
Thank you for giving us a chance to resolve the concern and for appreciating our customer support. It means a lot to the team, especially Harun, who was glad to assist you and stay connected until everything was sorted.
We’re always here if you need anything further.
Best Regards,
Reshma
MLV Multi Country Pricing app team
App works very well but can be troublesome when updating themes. Additionally, it requires a bit of manual work. Nonetheless, it has a simple UI and acts extremely well for what it's designed to do.
App is temperamental and can malfunction on our site. But the support I received when I had an issue was great, Sonali was extremely quick to respond to my urgent query and was kind and helpful and eager to assist, great customer service. Thank you Sonali.
Worked very well.
Not necessary for us anymore for our particular requirements but I will say the simple table interface to easily add product prices was welcome.
The support team for this app is very good indeed.
We are using the multi currency and auto switch currency app. We recommend it to anyone who wants to sell internationally.
Reshma was particularly helpful in getting it setup.
Thank you Amol for being so helpful today. You made by day!!!
El servicio de atención al cliente es muy eficiente, la respuesta ha sido inmediata y me ha solucionado todas las dudas.
The app works well and does what it is made for. There are a few issues that you could encounter like slow loading speed can result in orders being booked in the home currency. But 99% of the time there were no issues. Definitely worth adding this app if multi country pricing is important to your business. The support team is also prompt in their response usually take 24 hours but are clear with their feedback and support.
While the platform/interface was hard to use and didn't have a lot of instructions to guide you, the customer service was excellent and very quick. The best I've had so far with any shopify app. Yash was very attentive to my needs and quick to respond. He solved all of my problems on the spot!
The app does what it promises: it allows you to set a fixed rate per region of the world. Customer support is really good, they are very helpful. We currently have one issue that is still being looked at with regards to the auto-sync inventory updating. I hope they can work it out. Good app!
