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Good product, good support. Any time I have had an issue with the product, I've emailed support and gotten the problem fixed immediately.
Been using this app for 6 year. Support team is always helpful when there are errors.
The app works very well, but the only thing sometimes messes up with the location because of use of VPN. Other thing, it is very good and I would recommend it as it has allowed us to set different markets and currencies. Also, the support is really nice and fast. They are really helpful. They fixed the app to adapt it to my theme and have always answered very fast to any inquiry I had.
Hi admin,
Thank you for your feedback. Glad to know that you are really satisfied with our support and the team! 😊
Generally, VPN is only used for testing purposes. If free VPNs are used for testing then it may cause issues. Feel free to upgrade the VPN for testing purposes.
The app will show prices to your foreign customers depending upon their location automatically. Hence, your customers will never face any issues while viewing the product prices that are set using the app.
Have a great international sales! 👍
Cheers,
Reshma
Customer Success Manager | MLVeda
Great support team. They helped us set up their apps on our new website with no issues at all. This app allows us to set our own International prices which is really helpful. Fantastic app/support all round.
Bad service, slow responds, not refunding to me when it had been requested to remove and continue charging me. Requesting to stop using the apps just before Shopify billing dates, mentioned to remove within 24 hours but never removed and codes are only remove after 3 days which is after Shopify billing dates but continue to charge even codes is removed. Why are you still charging when we have sent a request to remove the Aps? If you are going to charge us and doesn't allowed pro-rate basis, why are you removing just after charging us with the Apps fees?
Hi Carmen,
As per your communication with the Shopify Support agent as well, we are not responsible for deleting the app from your Shopify admin, it has to be done at your end. On your request the app codes were successfully removed by our developers on your store and they had also informed to remove the app to stop the next monthly subscription charge. It was, as per the Shopify's monthly billing cycle that the app subscription charge was already initiated.
Having said that Shopify has already resolved this issue for you. Do let us know if you need any further assistance with the MLVeda apps. We would be right there to assist you :)
Happy Selling!
Cheers,
Reshma
Customer Success Manager | MLVeda
This app is always helpful for all the prices that I'm uploading for different countries. Sonali was very helpful, as always, and the app is working neatly.
We at MLVeda, thank you so much for using our Geo pricing app. It was our pleasure to assist you.
Wish you all the success for your venture. :)
~MLVeda Customer Relation Team.
Works well for what we need. The support is also quite responsive and has fixed any issues we have had.
We have very good experience with this app, using it since 2017. Support is super fast and helpful, thank you.
Harun was very helpful, polite and quick in resolving my problem. Thank you, i am very happy with this app and assistance i get whenever i need it.
Great app. I had an issue with some of our products and Vijay was able to help me with only one email. Very efficient.
