Multi Country Pricing , 672 条评论

The worst support you can expect at the time of unsubscribing. Been trying to unsubscribe for more than a month their support team still says it's in process.
Be very careful when you are subscribing. They will delay from their side and keep charging you.

Very bad experience with this app, extremely invasive and useless, do not use!

Nightmere, caused a whole lot of issues with our shipping department, created a new SKU on every sale. did not work with Shipstation, customer service was Terrible

The day i installed this app, shopify speed score went down from 57% to 25%. Thus, that affected overall conversion rate.

Scheduled google meet calls twice but I wait there for them in google meet to show up, but nobody show'd up.

Overall, it was working fine. But I had delete it.

I leave my feedback not immediately after installation, but after a certain period of using the application. I want to tell about the situation we are facing, perhaps it will help someone when making a decision about using the application.
I installed the app, and set different prices for different regions. I had a number of questions, but no contact option for support Then I signed up for a paid subscription and then the most interesting thing began.

The application made changes to the card of each product in my shop on shopify, after which each product turned out to be not in 2 variants, but in 22 variants, then all these changes were broadcast to my Facebook business account, and from there to Instagram. Thus, complete confusion began in my social networks, buyers began to write and ask why I have different prices everywhere, some on the website, others on Facebook and Instagram.

I tried contacted the support service with my problem but no contact option over Live Chat that's really worst about this app,

The result is that the application has confused all my sales sources (product card on the shopify website, Facebook business, Instagram store), I have decided to stop using this application.

I will leave an addition to the review:

The entire test period was completely spent by me.

I just didn't need any changes from the application in my social networks and the product card on the site. However, these changes have occurred, which has absolutely destroyed my sales channels! I contacted the Shopify support service and received a response from them that the changes on the site were indeed made by the application!

Worst app experience, its been 11 days havent received a solution to my issue since then, the tech team is apparently still working on it they keep on asking for 24 hours every 24 hours. The moment we turn it on sizes disappear and the currency switcher also isnt working properly.

Bad service, slow responds, not refunding to me when it had been requested to remove and continue charging me. Requesting to stop using the apps just before Shopify billing dates, mentioned to remove within 24 hours but never removed and codes are only remove after 3 days which is after Shopify billing dates but continue to charge even codes is removed. Why are you still charging when we have sent a request to remove the Aps? If you are going to charge us and doesn't allowed pro-rate basis, why are you removing just after charging us with the Apps fees?

Using this app now for almost 3 years now , lately been having issue and the support teams response has been absolutely terrible . Prices on our website and showing incorrectly and the support team has been unable to resolve , its been over a month now . Previously the support was very good and quick.

Have been using this app for a long time and it worked quite well but their customer service is awful. This morning I added a new variant to my product and they deleted my old products so all my inventory, pricing, and data are gone. I have been online for a very long time waiting for feedback, but none is given. All they said was, they did not delete it but they did add in pricing for my new variant so they were the only one who had access to my store. I would think twice before downloading this app or make sure someone responsible is looking after your store in terms of pricing and products. We are very screwed now because our products are sold in many countries and have stock hold in many countries too.

This app has always been good, there can be coding problems but the team will help in the end but it is not a quick response always. It is great that Shopify now has multi currency option but sadly this app is not compatible. This app is great because you can chose the prices for each country (no other app I am aware that does this) however when they get to checkout the price will convert back to your store currency, this causes a high abandoned cart rate. Unless the app updates to work with shopify multicurrency I will need to use a different app so that the customer experience is improved and the customer can actually finally pay in their currency.

UPDATE: sadly app is not compatible currently with my theme, I asked them not to touch my live theme while they tested things, now my prices are all wrong and when customers add items to their cart the price changes again! This is costing me sales!