評論 (683)
調整搜尋範圍
-
根據評分
Update 2:
Our main issue has been solved in a VERY timely manner, ONCE we managed to get someone working on it, which took a longer time than it should. Customer support is just ignoring us now. Ten days an 0 reply to our support requests. My conclusion is that you shouldn't count on support to solve your problems once you're a paying customer. I have to lower my review now.
The app is just fine and a life saver for us, that hasn't changed. After having dealt with support for real though, we have two outstanding issues including a serious one affecting customer invoices that have stalled in support without any progress for days. ------ Initial review, still valid except for post sale support ----- This is the only app that allows us to do proper cross border sales. It handles multi location warehouses, with enough granularity that we can make sure customers order products at the right price for their location.
The hiccups we had when setting up were quickly resolved by the very friendly and efficient team (bear in mind you have to deal with the time zone difference).
They offered 2 free setups (including one after a theme change) which is perfectly fair.
I booked a demo call to talk about the issues we had (rather than a real demo) and found the developers had a good grasp of our support history, were extremely efficient and proactive. All problems were solved within 24 hours.
All in all, we are extremely satisfied with the plugin and the developers.
Hi Fabrice,
We apologize for the situation that you have faced. Our customer success team work very hard to make customer experience the best one before and after sales both. Each and every customer is really important for us.
However, in this case somehow the ticket did not reopen when you shared your query and hence it was addressed a bit late. We are extremely sorry about that!
Also, I have checked that developer Sagar is looking into your current issue. Do email me at reshma@mlveda.com if you still face any concerns and will surely be there to assist you accordingly.
Also, feel free to share any queries related to our app at support@mlveda.com.
Happy international selling! :)
Cheers,
Reshma
Customer Relationship Manager
Great app! A definite must-have if you sell internationally. Amrish was a great help with installation and support of this app and the Currency Switcher. He even customized the look and feel of the switcher to match my site.
The pricing app can help us to set the price and manage the price for different country. Reshma help to install the app patiently and show us how to use the app.
The app is super easy and simple to use. I had quite a few questions but the quick customer support team answered them all instantly! Would absolutely recommend this app to anyone because it does truly bring in results. A big thanks to Radhesh and the rest of the team.
Only App we have found which makes it possible to set different currencies for different countries. Very simple to use. Yash helped us set everything up. Ask for him and you will be given great support.
I'm really pleased seeing how this app works, being able to add different prices for different countries has been very helpful. Thanks Yash for you support and advice with the set up
I REALLY GAVE THIS MY BEST SHOT.
THEY TRY AND MAKE YOUR GIVE THEM A 5 STAR REVIEW OF THE APP AFTER THE DEMO CHAT WHICH YASH CONDUCTS, DONT GET SUCKED IN.
THE IDEA IS GOOD
BUT THE APP IS NOT GOOD, TOO CLUNKY.
READ THE REAL REVIEWS
SUPPORT TAKES TOO LONG TO RESPOND
CHAT SUPPORT TAKES 30 MINUTES TO GET BACK TO EACH RESPONSE
MULTI CURRENCY LOADS IN THREE UNITS WHEN LOADING PAGE
TAKES 3-4 SECONDS AND WHEN CHANGING PRODUCT VARIATION ON PAGE IT TAKES ANOTHER 5 SECONDS
IT'S NOT INTEGRATED WITH PAYPAL SO EVEN IF YOU HAVE ANOTHER CURRENCY PAYPAL WILL SEND YOUR CUSTOMER WITH THE DEFAULT CURRENCY.
CURRENTLY ON MY PRODUCT LISTING PAGE SHOWS CORRECT PRICE BUT WHEN YOU LOAD THE DESCRIPTION PAGE ITS WRONG.
I TRIED FOR 2 DAYS NOW TO WORK WITH THESE GUYS BUT ITS NOT WORKING
SITES SPEED SLOWS DRAMATICALLY.
END USER EXPERIENCE ISNT GOOD
I WANT THEM TO REMOVE THE APP AND REFUND ME.
BETTER OFF BUILDING SITE IN ANOTHER CURRENCY AND GETTING ANOTHER SHOPIFY ACCOUNT AT A DISCOUNTED RATE
THIS IS A SUPER DISAPPOINTMENT.
I am using Multi Country Pricing app with their Auto Currency Switcher app.
Really satisfied with their service. Reshma explained the details very nicely.
They got back to us in no time and resolved our issues. I highly recommend this app and mlveda to all store owners selling worldwide.
Thanks Reshma and mlveda team! I appreciate their work!!!
Good support by Reshma. Nice tool to sell internationally.
I am using their Auto Currency Switcher and Multi Country Pricing app and I am thinking to use Multi Currency Checkout app as well! Now, I am sure my customer experience will be really great with all these apps.
Thanks a lot, Reshma and team!
Amazing support!! Little difficult in the beginning for me but they did everything works! Another level of customer support...10 stars!! Reshma helped me a lot!!