Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to display tailored product prices in the customer's currency, enhancing international sales. It's praised for its user-friendly interface, easy installation, and automatic detection of customer locations. The support team is commended for their quick and knowledgeable help. However, some merchants noted compatibility issues with other apps and themes, and limited support in certain countries. Despite these minor drawbacks, it's seen as a valuable tool for global expansion.

June 16, 2017

@Truth we had a similar experience. Luckily we never made the app live and decided to cancel the install. Keep us posted! Shopify needs an app like this and it is such a shame these guys didn't get it right.

Black Insomnia Coffee
United States
About 2 months using the app
Edited January 11, 2023

Just the worst app ever, they ruined my site. Plain and simple, I lost a ton of sales due to their unprofessionalism.

Toru & Naoko
Chile
About 2 months using the app
MLVeda replied January 19, 2023

Hi Camila,

We regret the inconvenience caused to you. This has never happened with any other store using Multi Country Pricing app but there was some corner case that was causing the issue.

Now it has been resolved completely. Feel free to reinstall it and we will be right there to assist you.

Regards,
Reshma
Customer Success Manager,
MLVeda

Edited October 23, 2019

I REALLY GAVE THIS MY BEST SHOT.

THEY TRY AND MAKE YOUR GIVE THEM A 5 STAR REVIEW OF THE APP AFTER THE DEMO CHAT WHICH YASH CONDUCTS, DONT GET SUCKED IN.

THE IDEA IS GOOD
BUT THE APP IS NOT GOOD, TOO CLUNKY.
READ THE REAL REVIEWS

SUPPORT TAKES TOO LONG TO RESPOND

CHAT SUPPORT TAKES 30 MINUTES TO GET BACK TO EACH RESPONSE

MULTI CURRENCY LOADS IN THREE UNITS WHEN LOADING PAGE

TAKES 3-4 SECONDS AND WHEN CHANGING PRODUCT VARIATION ON PAGE IT TAKES ANOTHER 5 SECONDS

IT'S NOT INTEGRATED WITH PAYPAL SO EVEN IF YOU HAVE ANOTHER CURRENCY PAYPAL WILL SEND YOUR CUSTOMER WITH THE DEFAULT CURRENCY.

CURRENTLY ON MY PRODUCT LISTING PAGE SHOWS CORRECT PRICE BUT WHEN YOU LOAD THE DESCRIPTION PAGE ITS WRONG.

I TRIED FOR 2 DAYS NOW TO WORK WITH THESE GUYS BUT ITS NOT WORKING

SITES SPEED SLOWS DRAMATICALLY.

END USER EXPERIENCE ISNT GOOD

I WANT THEM TO REMOVE THE APP AND REFUND ME.
BETTER OFF BUILDING SITE IN ANOTHER CURRENCY AND GETTING ANOTHER SHOPIFY ACCOUNT AT A DISCOUNTED RATE
THIS IS A SUPER DISAPPOINTMENT.

shovava
Australia
About 1 month using the app
May 10, 2018

support service is terrible - 4 day I ask for help no one answers

Buy Hgh Thailand
Thailand
About 1 month using the app
Edited September 24, 2017

This plugin is a scam. It does not function, and when I called the developer out on this, they simply sent me removal instructions.

All of the (suspiciously 5 star) reviews are most likely paid for.

Again, this plugin does not function and is a scam, and should be removed from the Shopify App Store.

Edible Beauty
Australia
27 days using the app
April 16, 2021

Watch your store with this group. They left a test product live with inaccurate pricing, available for sale. Their setup and sloppy work cost our store hundreds of dollars with a customer who purchased the test product. Do not trust them in your system.

KORITE
Canada
15 days using the app
April 8, 2022

Things they don't tell you. Duplicates all your inventory depending on how many markets, thus your inventory/reporting won't work. Uses options to change the currency, thus is you have more than 3 options (Size, Color, Length) it wont work, they add variants per region so you end up with thousands of variants. Caused a complete disaster in my store. If you're looking at this save yourself the time and just upgrade your Shopify account to Shopify Advanced and use the international pricing there. You'll pay more in the long run with your time to use this app.

Foehn
Canada
11 days using the app
MLVeda replied April 11, 2022

Hi Anthony,

Your feedback is considered. However, in the onboarding emails before setup we had mentioned about the country variants that are created by the app to show different pricing to the foreign customers. Also, after setup we have demo calls in which you were informed about the working of the app properly for a sample product.

Shopify has set the limitation of 3 variant options and maximum of 100 variants can only be created for a product.

Moreover, as the app did not fit with your requirements (which is fine!) you asked for the app removal and it was done within 24 hours by our app developers during the free trial period itself.

So, we have done our bit in all ways to express the app's working and in assisting you.

Feel free to contact us at support@mlveda.com if you have any suggestions or queries.

Happy Selling!

Cheers,
Reshma
Customer Success Manager | MLVeda

September 25, 2019

After 10 days, the app still hasn't been installed. For some reason they had trouble receiving my email confirming the setup, and after some back and forth via email, I've decided to use a different app instead.

Not sure if it's a tactic to use up the free trial period, because I can't help but feel the stalling was deliberate. Anyway: wouldn't recommend based on the set up time.

MUTTS
Hong Kong SAR
9 days using the app
MLVeda replied September 25, 2019

We are really sorry for the delay. It was a sort of miscommunication. We are happy to provide you the 45 days free trial period.
Waiting for your kind response...

~MLVeda Customer Relationship Team.

May 27, 2019

Am still at Trial but after few emails about how the configuration will be they wrote in 72h will be set up. well now is 6 days after that email I wrote another 2 emails and no respond !! so for now just 1 star i will change it if will be fixed and will work for now i looking for an alternative. Very non-PROFESIONAL

Human Palette
Thailand
9 days using the app
MLVeda replied May 27, 2019

Thank you for your feedback. I sincerely apologize for inconvenience. Our team has sent you an email to you and we are following up on this at the highest priority.

June 18, 2018

support is indeed lacking, wanted this, but no reply in over a week. too bad!

Ekster
United States
8 days using the app