Note globale
4
Nombre d’avis par note
  • 64 % des avis sont des avis à 5 étoiles
  • 18 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
17 octobre 2020

DO NOT risk installing the app, they would charge you without any reason nor notification. I was charge $12.99 suddenly and they say I confirm their charging, so I delete the app and reinstall, find it shows $0 fee on the confirmation page but turn out I was charged $5.2 AGAIN!

Shuttle Art
Chine
2 mois d’utilisation de l’application
Staytuned a répondu 17 octobre 2020

Thanks for the feedback. There was a confusion here, let me sort it out. Shopify displays an Accept Charge gate screen which indeed shows that $0 will be charged, that a free trial will begin and that a monthly fee will be charged. I agree with you that it’s confusing, sadly app developpers like us have no control over that, Shopify owns and controls the content and design of this screen.

That being said, no Shopify app can charge a fee without the consent of the store owner, and that consent is given when clicking on the Approve charge button, on that same screen.

Also, our pricing is displayed in the Shopify App listing page where the app is installed.

That being said, we can refund the charges, either us directly if you reinstall the app or via billing@shopify.com.

22 novembre 2018

This app works well in preview mode, but after applying the app, it only displays a balloon of what the total will be after you checkout, and doesn't actually edit the total like it did in the preview. What is the point of a preview if it doesn't do what it shows it's supposed to do once you publish it????

Ninja Brand Inc
États-Unis
Environ une heure d’utilisation de l’application
Staytuned a répondu 19 mars 2019

Hi, the coupon isn't applied at all inside the PREVIEW mode, due to a technical restriction. But once you publish the configs live, it should work normally.