Tevello Courses & Communities

Tevello Courses & Communities

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21 มิถุนายน 2023

Incredible developer and customer support. This app does everything we need. It is completely customizable to our use case and we're using it successfully after checking and testing 4 different options than fell short. I would highly recommend.

Hangar1publishing
สหรัฐอเมริกา
ประมาณ 19 ชั่วโมง ในการใช้แอป
9 พฤษภาคม 2023

Probably the best app for creating shopify online courses. I've tried them all and I'm definitively keeping this one. Very easy to customize with a very sleek and professional look for your store, it also has amazing features like creating communities and being able to upload files and text boxes to your courses. Look no further, this is the app your store needs. 5/5

Mega Dropshipping
สหรัฐอเมริกา
ประมาณ 15 ชั่วโมง ในการใช้แอป
19 สิงหาคม 2023

Can't recommend for long term.

The interface is quite easy which is a plus and the support was quick with response.

But the pricing strategy makes me feel cheated. The app is free FOR NOW. But according to support it is going to become PAID, but it's NOT certain when.

So it looks like I will get used to the app, setup my business model around and then I will need to pay a price which I am not sure is going to be fair.

So if you think long term, I would advise being very cautious.

TheFatChance
สหรัฐอเมริกา
15 วัน ในการใช้แอป
Or Moshe ตอบแล้ว 20 สิงหาคม 2023

TLDL: Existing users will be grandfathered to the free plan.

Hi,

Thank you for your review and for sharing your concerns.

This is a question I get very often and I’ve always been honest and open with my response:

Yes, eventually I plan for it to be a paid app, but I'm not ready for it just yet as I still want to improve it a bit more and add some more features before I start charging for it.

However, I do plan to lock all existing users to the free plan.
As I think it's only fair I'll reward people who supported me and my app in the early days.
This will include all existing and future features.

So if you currently have the app installed while it's still free, it will remain free for you and you will not be charged for it even when it becomes a paid app.

I hope that clears things up for you.

Thanks,
Or.

27 กรกฎาคม 2023

Highly recommend this app for courses. It has many features and is easy to edit and work on. A plus the excellent customer service!

smallbusinessadvisor
สหราชอาณาจักร
ประมาณ 5 ชั่วโมง ในการใช้แอป
10 ตุลาคม 2023

Perfect app for selling online courses. This app has just made selling online courses in Shopify a piece of cake. And customer support is just awesome, Or is very helpful and replies to you within minutes (that's true).

Projeric
สหรัฐอเมริกา
ประมาณ 2 ชั่วโมง ในการใช้แอป
29 กรกฎาคม 2023

Amazing that it is free. And the customer service was there the second I asked a question. They also were very helpful with creating a solution for hosting free videos combined with the Tevello Course app. Absolutely recommended!

Adrian Kuipers
เนเธอร์แลนด์
39 นาที ในการใช้แอป
23 กรกฎาคม 2023

What can I say about this app except that it is amazing! The interface is easy to get around, quite customisable if you take the time, and not to mention Or! Or, is fantastic and willing to help out and is receptive to feedback/ feature suggestions. I tried a lot of the other options for integrating my course into my Shopify store, but this is by far the best I found!

The Launchpad
นิวซีแลนด์
24 มีนาคม 2023

What I love about this app is that it looks basic but still has everything you need to launch your course. I've tried a couple of other apps for courses but I got overwhelmed quite quickly with all the options and ways of doing things. The app is designed to be straightforward. That's how I experienced it. I had a question about a feature of the app which the developer was happy to answer in a very short time frame so it did not slow me down at all. This app was just exactly what I needed to start sharing knowledge. Highly recommend!

madewaysolutions
นิวซีแลนด์
แก้ไขเมื่อ 14 พฤษภาคม 2024

English Evolution LLC
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
Or Moshe ตอบแล้ว 13 พฤศจิกายน 2023

TLDL: I’m committed to improving my communication skills but I can’t understand why someone would think it is stupid to place a test order on their own store 🤷‍♂️

Thank you for the feedback, Anming.

I completely agree that my communication skills still need work and improvement.
As a Non-Native English speaker, I’m committed to working on it and improving it every day.

To put this into context:

I was asked by Anming how she could interact with a community she created.

I replied and answered that she would interact with it just like any other member would.

And that there are 2 options for gaining access to a community:

1. By being given access manually.
2. By purchasing the product associated with the community.

And this is the exact reply I got from her:

"Are you telling me to purchase my own products ? -_- cuz that's stupid. Can you pretend that you are tech support and just tell me what to click on? I'm not going to buy my own products.”
(direct quote)

I then replied with step-by-step instructions on how to give a member access manually + a link to a video that shows how it's done.

Plus, I also wrote that I didn’t tell her what to do but shared the 2 options she has.

I further explained (although with some typos, which I’m sorry about and will do my best to word myself better in the future) that I don’t find it stupid at all to place a test order on your own store.

I also recommended doing that with a 100% discount code to make sure you are not being charged for it but still can see how everything works from the customer's point of view.

In my personal opinion, placing a test order is actually super smart as it allows you to make sure it all works as you’d like it to work and that the experience for the end customer is perfect.

I then got the following reply from her:

"So yeah, you did tell me to purchase my own products, and yeah that's fkn stupid.”
(direct quote)

So yes, I'm fully committed to improving my communication skills but I still can’t understand why someone would think it is a stupid idea to place a test order on their own store 🤷‍♂️

P.S.
Later that day (which was Saturday night btw)
I spent 3 hours live chatting and recording custom videos for this merchant when I was helping her solve issues with other apps that are not mine, nor do I have any relationship with.