Avis (164)

Note globale
4,8
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
24 avril 2023

Wow! I'm so impressed with this app - but most importantly the customer service and customization. Send them an email with any request and they will make it happen within hours! I downloaded every Course app and tried them all - Courses Plus is by far the best!

Strength Side
États-Unis
Environ 2 mois d’utilisation de l’application
Architechpro OÜ a répondu 25 avril 2023

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are impressed with our app and that our customer service team was able to meet your needs promptly.

We appreciate your support and hope that you continue to enjoy using Courses Plus. Please do not hesitate to reach out to us if you have any further requests or feedback.

Modifié le 5 avril 2024

Courses resolved a long term issue I had with supping video and digital content to customers, works flawlessly and I have happy customers.

Improved our productivity as the back end is easy to setup and maintain.

Customer support is fantastic. Not only did they reply to a query, but implemented it within a couple of hours.

The Academy of Light
Australie
Presque 4 ans d’utilisation de l’application
30 juillet 2020

The architect pro team was such a big help! They provided fast solutions to my course page theme problem. Highly recommend this app for Online Courses on shopify!

The Side Class
Philippines
Presque 4 ans d’utilisation de l’application
9 juin 2023

We have worked with lots of developers and used many apps on multiple stores. I do have to say that the support is outstanding. Sometimes within minutes we get answers and problems are getting fixed in no time. If you are looking for an app that can manage your online courses. We highly recommend this App. It works as it supposed to. The features are well implemented and I am quite sure that new features and updates will come in the future. Thanks

YogaLizenz.de
Géorgie
Environ un mois d’utilisation de l’application
Architechpro OÜ a répondu 15 juin 2023

Thanks a lot for your review!

27 février 2021

Very simple but very functional app. The main features matched perfectly to our new online lesson project. Some details were to be modified for our store and Architechpro support team provided a powerful solution with gentleness. I was surprised to be able to have such a really quick and excellent support. I definitely recommend this app. Thank you again, Oleksandr and teams, for your support.

FUJII LABEL
Japon
Environ un mois d’utilisation de l’application
Modifié le 7 mars 2023

I want to report to Shopify fraud activity by this team. They are selling empty courses and refusing responsibility for their actions. They don't provide valid support, neither are they refunding ater admitting their mistakes. I gave them access to my store and they solved NOTHING. I recommend everyone to stay away from these people and all the apps they create. They are unprofessional and incompetent.

22 Lions
Croatie
Presque 3 ans d’utilisation de l’application
Architechpro OÜ a répondu 7 mars 2023

UPD: 5/21/23 from Anton:

Unfortunately we didn't hear back from the customer.
If you're a customer considering to install and try out our Courses Plus app:

- We never did any Shopify fraud activity and are not planning to
- We're not selling empty courses but a merchant can edit or restrict the visibility of each course towards the end customer. I assume that's exactly what happened to the current merchant.
- We do provide with live support and are always there for you. Please try our chat or email support to try it out by yourself.
- The customer was using our Free plan, so there was no charges to this store. We did propose to the customer to cover a business loss if any however didn't receive any reply.

TL;DR: Please contact us in case you have any question: we're here to help!
All the best with your project and we hope our Courses App will turn it into even greater product!

Hi Dan,
We're happy to help with your case and as soon as you get back in touch we can jump on a zoom session and set everything up properly. If there a refund needed for your customer - we will check if we can cover it for you.
I appreciate you being our customer for the last 3 years and I hope you come back soon as our loyal customer.

24 mai 2021

The Courses app is perfect for our needs, and the customer service and support is top notch and really fast. Impressive! Highly recommended,

Cali K9® Training & Store
États-Unis
Environ un mois d’utilisation de l’application
4 avril 2023

My name is Mohammad El Medawar. I have a website called TrainerMohammad.com.
I wanted an LMS with unlimited number of users. After a lot of searching, I found this app and I can definitely give it a 5 over 5

1- The team is very responsive to my emails
2- The thing that I liked the most about the communication with the team is that, in case you dislike exchanging emails, they can do ZOOM calls. This is what they did with me several times. We were able to properly communicate and exchange ideas and understand everything properly
3- The team is very flexible in terms of modification. Every time I request an update, they immediately solve it, and in case it is not clear for them, they ask you to send them a screenshot or a video recording to assist you.
4- Although I'm requesting additional customizations, but they are not taking any additional amount of money. All these modifications are within the package that I bought.
5- When I first tried their app, it didn't work properly on my SCORM files. So, I reached out to them, and I sent them a sample of SCORM files. Believe it or not, they modified the whole app and they included the type of SCORM files that I have.

TrainerMohammad
Liban
Environ un mois d’utilisation de l’application
Architechpro OÜ a répondu 4 avril 2023

Thank you Mohammad! It's a great honour to receive such a great review from you!

17 mai 2022

I am loving the software. It had a couple of clunky things that weren’t working properly with iOS. I reached out to the developers, and they were tremendously responsive in working with me to fix the issue. Really nice to know that there is a supportive atmosphere behind the software. Thank you so much!

QT2 Systems
États-Unis
26 jours d’utilisation de l’application
Architechpro OÜ a répondu 8 août 2022

Happy to read you loved it!

13 octobre 2020

Amazing and fast customer support. All the questions answered quickly and if any fix needed, they deliver it really fast.

Unelmien Nainen Oy
Finlande
Environ 2 ans d’utilisation de l’application