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This app has a very nice and intuitive layout; courses are easy to create and also easy for the students to follow. It also has a very responsive and helpful customer service staff.
Great app. Really user friendly and well priced, does exactly what I need it to. I had to contact support about one thing that I wasn't sure how to do and they fixed it for me in a matter of minutes. I would highly recommend to anyone wanting to sell their courses through Shopify.
Amazing customer service, has everything I need
The customer service isn't great. I paid $199 a month for almost a year and tried to downgrade to the $79 membership this month. After reaching out to the support team TWO times, I was finally responded to & told it's impossible for me to downgrade without paying $199 and then an additional $79 for the new membership all in the same month. I am cancelling this month due to me being forced to pay for 2 subscriptions. Hopefully you guys make downgrading more feasible in the future for your users.
Thank you for your feedback. We apologize for the inconvenience you experienced while trying to downgrade your subscription. Our apps billing functions according to Shopify billing policy : https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
Downgrading a subscription may require handling overlapping charges for the current and new plans. We're sorry this process wasn't clear and caused frustration.
It might be not clear in the invoice you receive but in general you don't overpay for the consumption. As it's the way Shopify handles subscriptions we can't change the logic it bills merchants with.
Please feel free to reach out back to us and we'll check together on how to resolve your problem.
Wonderful customer service, help always on time! wonderful app for my eyewear masterclass. seamless integration process
The app’s seamless integration with Shopify ensures a smooth experience for both store owners and their customers.
Ottima applicazione per la gestione dei corsi, con funzionalità molto utili e servizio clienti sempre disponibile e velocissimo nel risolvere tutti i problemi. La consiglio!
amazing app and customer service!
Great 1-1 support on their top membership adding custom requirements to the store.
Thanks!
Courses resolved a long term issue I had with supping video and digital content to customers, works flawlessly and I have happy customers.
Improved our productivity as the back end is easy to setup and maintain.
Customer support is fantastic. Not only did they reply to a query, but implemented it within a couple of hours.