Appointment Booking Cowlendar
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Leo was very prompt with the support! I'm looking forward to enjoying this app! knowing that support is readily available is a definite plus!
Cool app, does the trick.
Very easy to set up, super & helpful fast customer service
very nice apppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp
Great app, amazing support that's super responsive and quick, really adds a big difference as we have 2 parts to our business this app allows us to sell our skincare services aswell where people can book to come to our physical shop
Esta aplicación es una de las aplicaciones más irritantes de Shopify. Cada vez que trato de ir y agregar una página de reserva, intenta cobrarme. Cada vez que hago clic en algo, intenta cobrarme. Solo quiero probar y usar el plan gratuito antes de poder pagar. No tengo problema para pagar PERO POR QUÉ QUIERES COBRARME CADA VEZ. Ni siquiera puedo hacer una página de reserva. Estoy tan frustrado. Mejore su aplicación
TL;DR : it's a fake store. Don't mind this review.
Here are the facts.
Fact #1 He has also left a few other 1-star reviews on other booking apps (such as this one : https://apps.shopify.com/appointly/reviews?rating=1 ). My best guess would be it's shop owned by a competitor as he's targetting apps that rank high for keyword such as "booking" and "appointment".
Fact #2 : He is on a paid Shopify (costing him 468€/year) which allow him to leave review but somehow its store has never been published for the past year. Neither a domain has been purchased. The only purpose of this store is to leave bad review. Feel free to check that yourself : https://lafracias.myshopify.com/ .
Fact #3 : I sent him a few emails (dec 7th, dec 12th, dec 16th, dec 23th) offering him the Premium version of the app for 3 months so he would see he it fits his needs. He got back to me saying he would try the app again but in reality never did which made me think he had no intent to even use the app in the first place. He just wanted to leave a bad review no matter what. Proof of that : https://ibb.co/dbDKDdZ
Fact #4 : the review is simply not true. You can try Cowlendar and click on "new booking page". It will only ask you to upgrade to the premium version if you click on one of the premium features where it's clearly written "premium feature" with a star next to it when the feature is a premium one. Also all those feature are located in a "premium features" box at the very bottom of the page. For the record more than 3,000 shops are using the free version of the app on a daily basis, registering more than 50,000 bookings per day. It's really free as long as you don't need the premium features.
I believe I found out (as of march 31th) who was behind that review. I just want to let you know I'll submit everything to Shopify and I will file a complaint for public defamation to my nearest police station today. Being bullied online by someone hiding under a fake name and a fake store is not something I - nor Shopify - should take slightly.
On a side note : If you are reading this review and are unhappy with my app, I strongly urge you to leave me a constructive negative review to give me a kick in the butt. If the 1-star review is due to a issue/bug with my app, I will do everything in my power to fix that issue/bug and I will deeply apologize for any harm caused to your business.
Super , je viens de découvrir et très satisfaite pour le moment !Service client ultra réactif et j'ai obtenu ma réponse de suite
Great product, flexible enough for you to do what you would like to, easy setup and most of all, with Leo, great and instant support!
Me parece muy práctica para usarla y fácil de configurar en la tienda además de ser agradable a la vista del usuario
Nos ha permitido realizar reservas de forma sencilla e intuitiva desde nuestra web. Una aplicación muy recomendable.