Booking App Schedule Cowlendar
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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I haven't used the app much yet - actually haven't finished the setup process - but I'm writing a review on 10/09 because Mateo, the gentleman who helped me answer some questions, was very helpful! It took roughly five minutes to be connected to one another, but that's because he's a real person and not AI. It was nice to chat with someone. Thanks, Mateo!
Super Kalender. Wir nutzen diese zur Vereinbarung von Laufstilanalysen. Ich hatte ein paar Fragen an die Entwickler. Der Support hat mir sehr flott und zielgerichtet geholfen. So stelle ich mir Support vor. Bitte weiter so!
excellent customer service! Fixed my problem immediately.
Customer service is on point. I can always nitpick (like every other app on here) but it is unnecessary. Overall, I love it. Thanks again Theo, for the personalised assistance; cynical me thought it was AI to start with!
It's working and easy to use with passionate support. If you face any problems regarding the app, you can contact support chat all the time.
Friendliness and willingness to help
Very helpful, problem solved within 10minutes
They hide the fact that clients can double book unless you pay $16 a month. Shady
I’m sorry to hear about your experience! Just to clarify, we don’t “hide” anything—this information is clearly mentioned in our pricing (see here: https://ibb.co/CK5hS04Z )
That being said, it’s quite crazy that in today’s world, someone using a tool for 2 minutes can have as much weight in a review as a business that has been using it successfully for years.
We put a lot of effort into making our app clear and transparent, and we’re always happy to assist if anything is unclear. Feel free to reach out!
If you had contacted us instead of reviewing us, we could have done the following things :
- we would have helped to setup it differently so you don't actually need to limit the booking number per timeslot
- we could have extended the trial duration so you're not impacted by the price until the moment you benefit from using us
-we could have given you a coupon code
Next time maybe give us a chance, we're simply human after all and we're just really trying our best to be fair and fit every service business on earth
Mateo has been amazing helping answer all of my crazy questions. I have a niche product with onsite events and he sent directions and screenshots on exactly how to setup my calendar. Thanks Mateo!
Support is very helpful and super quick to reply. Issues have been resolved within minutes