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5 stars for service!! I had a custom request and sent an online query with a brief description of what I was hoping to achieve. I started my lunch thinking I'd get back to this tomorrow but by the time I had eaten only half of my sandwich not only did I get a response, but the request was complete and functioning exactly as I hoped!
I've only just started to use the app but it looks like being 5 stars for functionality and ease of use too.
Great work!
Sadly my sandwich was only about a 3.5.
The support helped me 100%. Kate was very kind and solved my problem in the blink of an eye. Thank you so much for making this eCommerce a little bit less complex :D
It creates a loop, no matter how you redirect. doesn't work to redirect to different pages within your store (i.e. I have 2 homepages for USA and AU and creating a rule to redirect to each based on visitor's IP creates a loop adding the page file name to the end of the URL, over and over and over and over)
The app's primary requirement is to have two stores. It is built to redirect customers from one store to other! This is mentioned in App's description.
We contacted you numerous of times, didn't hear back. We are known for our support - even through Skype, Hangout etc. I really wish you could have spoken to us once as we could customised this app for your use case easily! In fact, it is now already there.
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Thanks
Caroline
I am using this app over 10+ install and it works perfectly. Support team is very helpful and they fix any problem in a short time. Keep up the good work! Thanks!
The support team are very helpful, they are responding fast and fixed my concern in no time...highly recommended.
Super easy to setup and works great. Only bummed I didn't find this app sooner! My use is to redirect non-USA traffic from my site www.orangemud.com to my international distributors to enhance our foreign customers shopping experience, lead time and for the best service.
Needless to say, the app works great! But the best part is the support who are eager to help and follow up closely to make sure any problems or potential problems are resolved.
Thanks for this great app that helps us to redirects customers on our stores. It works without problems and I can certainly recommend it.
Does exactly what we need and more. Zero messing around from Kate on the customer service team. 10 out of 10.
This app is the solution we've been waiting for to direct traffic properly between our international web properties. Better yet, they have the fastest support out there. Big thanks to Caroline, Daniel, and Alex for getting us up and running with customized redirects and complicated rules for 3 websites in less than a day!
We are incredibly grateful that you took the time out to leave us this note. Cozy's values put customer satisfaction as top priority and we are committed to our customers.
Its customers like you that make our job wonderful. We look forward to serving you again.