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The support from the Cozy Redirect team was fantastic, we couldn't have launched our multiple Shopify sites without the app.
The app has stopped working. It suddenly stopped working with no warning from them. I'm not sure what occurred, but the price went up from $5.99 to $99. Because of this bad app, our store has been shut down. It should not be installed.
We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.
We used the app to redirect our customers to different stores depending on their location. We needed help from the development team, and they were absolutely great - super helpful!
Works like a charm with redirecting visitors from one store to another. Good value for the price you pay.
I raised them 1 concern and they very were fast to reply/resolve ! Thanks Team. Appreciate your support. I will continue to use the app for long. Cheers
So far, so good. Seems like a wonderful application for redirections between shops! I will continue using it and add more comments about my experience. Customer service is very polite and prompt!
Top notch app, without any flaws. Incredible customer service. They have customized one of the templates exactly to our requirements. Highly recommended.
Excellent app with great functionality needed if you have regional stores. The support is second to none they went above and beyond to ensure everything was as needed.
I have the app on two stores, different domains, for different markets. App works great, easy to set-up, zero maintenance, fair pricing. Phenomenal support. Go for it.
Fantastic support, very simple to set up and the app does what it says it will! Definitely recommend to all!