Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective customer redirection based on location, and its additional features like location-based notification bars and pop-ups. It's praised for its user-friendly interface, reliability, and customization options. The support team is often highlighted for their quick responses, technical skills, and assistance with custom templates and troubleshooting. It's seen as good value for its price and is especially recommended for merchants operating in multiple countries or stores.

June 26, 2020

This app was incredibly easy to use + effective at successfully re-directing customers based on their international IP. As we opened a second shop to start expanding into other markets– it's a perfect solution to avoid confusing our customers. Biggest issue we've faced is template design with the notifications, but even so we were able to create a design that fit our brand aesthetic.

Not to mention that the support was very timely and effective in answering any questions I sent their way!

The Skin Deep EU
United States
Almost 3 years using the app
May 23, 2020

This is a second store I'm using it on, works great! Tip: if you want to use autoredirect to point to a certain language, and don't want a clash if the language is already in the URL the user enters - use the Whitelist URL rule in the settings : )

TW Steel
Netherlands
Almost 3 years using the app
January 16, 2020

Great support from the team, the app works well. Make sure to add the small script to the theme.liquid to increase the redirect speed dramatically. Very simple, just copy and paste the script given on the app.

Chapters-US Store
Türkiye
Almost 3 years using the app
April 14, 2021

We're using Cozy redirect for our Canada and USA stores, it's easy to setup and use. They're extremely helpful and fast to respond. Thanks for the awesome apps and service!

Noble Jerky Canada
Canada
Almost 3 years using the app
January 17, 2020

Great app and great support. Very easy to install. I had a minor problem with Google Analytics but as soon as I sent them an email, they immediately replied and fixed the problem in a few minutes.

Chapters
Türkiye
Over 2 years using the app
eCommerce Addons replied January 20, 2020

We are incredibly grateful that you took the time out to leave us this note. Cozy's values put customer satisfaction as top priority and we are committed to our customers.
Its customers like you that make our job wonderful. We look forward to serving you again.

March 9, 2020

Best customer service ever, they take the time to investigate and explain things. The app performs well and is highly recommended!

The Birdhouse Chick
United States
Over 2 years using the app
November 19, 2020

App is just what I need + able to customize different aspects—plus, support team is quick to response and super helpful. Thank you!

Fuck Cancer
United States
Over 2 years using the app
May 13, 2020

the guys answered me right away and helped me with things that are not included in the app admin. I wished to remove one of the buttons, made the text RTL and more and they made it easy right away! thanks guys! you're the best

TANAOR – Nano Jewelry
Israel
Over 2 years using the app
December 11, 2019

I recently installed the app to ensure that our users end up on the right webshop, depending on their country. As we have a little complex setup I reached out to their Support, who was super kind and helped me set up everything. Thanks!

Empirical Spirits
Denmark
Over 2 years using the app
April 14, 2021

We use this to popup a notification on our UK store (physicool.co.uk) for US visitors. It gives them the option to click to visit our store in the US. Works great and support are helpful and fast!

Physicool
United Kingdom
Over 2 years using the app