Cozy Image Gallery

My galleries have been down for days now and here's no way to access them. Their site gets flagged as having been hijacked.

Images has been down for 4 days. They said it would take 24hrs to fix it....4 days ago! Now they won't reply to my emails. I rely heavily on images in my business and this is catastrophic. I spent HOURS using this app for my website and now I guess I have to start over. It was a great app, but if it doesn't work and there's no customer service, why use it? If they get it fixed soon (or even reply), I will happily change this review.

Same! Tried to contact multiple times. Cannot access the app for days. Widespread technical failure affecting all users. Cannot recommend until fixed.

Avoid this app - look for reliable alternatives.

Cannot access the app for days. All my project photos are trapped inside. Support isn't responding to multiple contact attempts. Even their demo site is broken.

This appears to be a widespread technical failure affecting all users. Cannot recommend until fixed.

Avoid this app - look for reliable alternatives.

App broke and is now causing a security issue on my storefront. Absolutely unacceptable when there are alternatives for the same price. Good bye!

20/08/2025

Hello,

I would like to inform you that we are experiencing display issues due to the expiration of your certificate.
The certificate has been expired since Sunday, August 17, 2025, at 02:30:11.

Because the certificate is no longer valid, we are having display problems.
In addition, it is impossible to contact you — by email or even through the form, an error occurs.

"No response from support, today is August 28, 2025."

Avoid this app - look for reliable alternatives.

The Best Remplacement by : XO Gallery

Was 5 star but now can not recommend due to SSL issue and lack of any fix. Am uninstalling and will find another app as it is apparent from the others experiencing this there is no fix coming.

DO NOT USE THIS APP!!

The app stopped working, I uninstalled it for my website more than a month ago and I am still being billed monthly!!
I requested a cancellation link or instructions for unsubscribing from their billing system and got no response.
Shopify customer service cannot help either because is a third party app.

Had to install after years of good use for same SSL certificate issues everyone else had. Couldn't reach support.

I've been billed for months now with ZERO WORKING GALLERIES!! I want to uninstall and delete but I can't figure out how to do it! Super upset!