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28. juli 2023

My actual name is Courtney (the one filling out this review... I am the Marketing Director for Terri, and her Salon, Ippodaro Natural Salon.) I have been using Shopify for years, working with various stores, and building/managing their site.

I have had to use various form apps in the past, and NOTHING compares to this one.

Though I am fluent in "Shopify editing" (if you will) sometimes, coding/enabling apps/etc. can baffle me. (You know, certain themes can block various codes, and it can be maddening). The theme we use was causing me problems when trying to add our first form for our website. So, I reached out to Cloud Plug24's support, and they fixed the problem within 18 hours. (It would have been faster if I had been paying attention to my email... so that's on me).

The buildout of the form is what I like to call "idiot-proof" (sorry, that's not super okay to say nowadays, but I haven't discovered a more poignant way of saying it.


P.S. I actually reached out to Shopify's Support when I was beyond frustrated with other form companies. And they suggested CP24.

Ippodaro Natural Salon
Cirka 23 timer bruger appen
CloudPlug24 svarede 30. juli 2023

Thank you very much for your kind words, such words from merchants double our energy. We are always here to help you!

2. maj 2023

I looked around for a while trying to find an app that would work for my Wholesale application form. Basically, I needed a customisable form that would allow me to approve customers and automatically assign them a tag. This app does all that and more! The customer service is excellent and they will help you if you can't figure something out. I'm very happy with this app!

Wilderness Lab
22 dage bruger appen
Redigeret 29. juli 2023

The tech help was prompt and excellent. At first I thought my request was not possible but after a chat with this team, my problem was solved.

Also, the support goes beyond simply providing direct support. The team follows up with inquiries to make sure their solutions meet my needs. Very prompt and reliable. I highly recommend this app.

Instructional Concepts
8 dage bruger appen
26. marts 2023

This app is just outstanding. Really well thought out, easy to use, lots of flexibility. We were able to create a detailed registration form to replace Shopify's native one. Form submission results get sent to an email address, get stored in the app itself and can also directly populate a customer record. Really impressed with the feature set and the designers were incredibly helpful in assisting with some issues and customizations. As good as it gets!

Creative Pro Hair Tools
3 dage bruger appen
20. juli 2023

Very happy with the results so far. It does everything I need it to and it doesn't cost much. It's a nice, clean form to embed on your webpage. Well worth the price.

T&T Liberty Safes
6 dage bruger appen
CloudPlug24 svarede 30. juli 2023

Thank you for your kind words! We're delighted to hear that our app meets your needs and provides excellent value. Feel free to reach us for any further assistance.

10. marts 2023

Great, easy to use app! The team were quick to respond and had my issues sorted prompted and within a day!!! super helpful and friendly team and always happy to help no matter what you need assistance with! Highly recommended!!!

15 dage bruger appen
Redigeret 18. april 2023

excellent Customer service. Had an issue with the short link not working. Contacted support and was fixed in 10 mins!

Cirka 3 timer bruger appen
12. september 2023

The support is perfect

The app is very intuitive and with a very friendly interface. I loved the support team, they help you in a very agile way and they explain and solve anything you need.

6 dage bruger appen
2. maj 2023

Their customer service has went above and beyond to help me make my dream contact us page, I highly recommend this app.

Kitchen Power Pop Ups
3 måneder bruger appen
12. juli 2023

Great support. They handled my questions very quickly. The App works. It is easy to set up the forms.

Mesa Skate Supply
9 dage bruger appen
CloudPlug24 svarede 30. juli 2023

Thank you for your sharing feedback! We are here for any further assistance needed.