Craftybase Inventory

Craftybase has definitely been a life saver! I have been using it for about 7 years now. It allows you to enter your materials/purchases/pricing, create recipes and streamlines the inventory process!
Gives suggestions on what items should be priced at. I have had a few hiccups with it, but customer service has been good.
I didn't like their recent price hike and requirements within each tier, but they are much more affordable than others that I have looked into.

In my experience the customer service and support is second to none. It’s taken me a while to streamline all of my materials, products and manufactures but if I get stuck I’ve been able to email the support crew and I get a lengthy, well thought out response within a day. I really do feel as if these guys are trying to make the app work in the best way possible for me. As an app, there are bits that are a bit clunky but on the whole it has helped my business enormously and I’m so glad that I found it!!

Craftybase has been a game changer. It helps me keep track of my both my material and product inventory. It also helps me price my products correctly.

I am so disappointed in crafty base because I have heard many great things about them. I was charged the studio fee. I was not given access to all the information I put in while on the trial nor anything else. Then I email over and over about this because they do not have live chat. I then was allowed in after some time passed. but wait for it... I was kicked out again and the only tab that was open was the cancel your subscription. This is the most frustrating thing ever. I put in so many hours of material for my business during the trial just to have to find another company. This is so unprofessional. I went a whole day and could not accomplish anything.

Like all software and apps.... the most important factor is whether it is a good fit for YOUR needs. Not all software will suit the needs of everyone. And like most software, it can take time to learn something new. I started my very small business roughly 12 years ago and used Craftybase early on. After some time learning the system and going through typical "new software" data entry steps, I was able to get up and running and have been using it ever since. It has grown with me over the years.

Is it perfect? No, and anyone who says that any software is perfect isn't being completely honest. I have yet to find an app or tool that is perfect all the way around. There is always something I would change. But, here's the thing... most people, including myself, found it hard pressed to find a better solution than this one for the price and value. Particularly for those small to mid size handcrafted businesses.

My advice would be to fully utilize the free trial. Add in materials, create products, create recipes, use the trial to find out if it will suit your needs. It might not... which is the purpose of the trial. This software is incredibly powerful, and with that can sometimes feel overwhelming because it can do so much. But you can simply use the features you need. After trialing, take the time to plan your setup and use cases. Proper setup from the beginning will make it SO much easier to use going forward. But I found this to be the case with EVERY inventory or manufacturing software I have ever used.

Whether this is an app that works well for you is going to depend on you and your needs. It may not be a a perfect or a '5 star' app for everyone. But it has been for me for 10 years. For anyone struggling, check out the help articles and other documentation. They have plenty of content out there available to help! :)