Crazy Egg , 11件のレビュー

総合評価
3.3
評価レベルごとの件数
  • 評価の64%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の18%は2つ星です
  • 評価の18%は1つ星です
2021年1月26日

Doens't really work how it should. Out of 80 Visitors only 3 recordings... Support doesn#t answer. Getting lucky orange instead

EasyDealz
ドイツ
アプリの利用期間:21日
Crazy Egg が返信しました 2021年1月26日

We are sorry to hear you were having trouble. Our team checked for an email from your store name but have not located one. We would like an opportunity to resolve the issue but need more information.

Our video recordings are initially set up to sample. So depending on the number of visitors to your site, your video recordings settings and the plan you are on, you may only see a low number of video recordings per day. This is done to ensure customers do not have all of their video recordings used up in a matter of days. For more information, please check out our Help Center article: https://support.crazyegg.com/hc/en-us/articles/360056085553-How-to-Customize-Your-User-Recordings-Sampling-Rate.

編集日:2019年7月17日

The app does not support responsive themes on AB tests, on mobile is horrible, because the test versions don't adapt to the screen, its absurd. Its useless for mobile, the buyers don't use desktops anymore...

Super Helpy
ブラジル
アプリの利用期間:約3時間
Crazy Egg が返信しました 2019年7月24日

Thank you for the review. We were experiencing an issue with our screen capture, and instead of capturing the mobile image of your page, we were incorrectly displaying a desktop version. We have fixed this glitch and we'd be happy to extend your trial period if you would like to try it again.