creativehub: Sell Art Prints

The print quality is fundamentally as good as it gets. Before this company reached out to me, I was struggling to keep up with print sales demand and wasn't happy with the quality of what I was selling - now I know my customers will always be happy with the prints they're receiving, in good time, with a good service. As someone who does this full time, this service has taken a huge weight off my shoulders; they email me back same day, help me with any queries, and issues are resolved quickly. Harshita and Suzanne I pay particular thanks to. I'd recommend any artist to use this service.

Jeeezzzz.Uploading files is a joke. Out of 40 .png files approx 6 were vieweable after 3 days. Supports answer was basically dont use .png though they advertise it is a supported format.. Currently looking at 3 dozen + un-viewable/un-usable files i need to print. This is Creativehub not Shopify.

Brilliant service, super quality printing beyond what I could produce previously in-house. Any mistakes to orders have been resolved without any issue and done so very quickly. Customer service is paramount to my business and having the ability to speak with Creative Hub on a direct and human-to-human basis with no AI or automated nonsense puts them a step above the rest in terms of print fulfilment services.

I've been working with CretivHub and Printspace for years, and I can't recommend them highly enough. The quality of prints is outstanding and the shipping is super fast! I've never once had an issue with these. The customer service is excellent too, they are always happy to assist and advise. My customers are always thrilled with their orders, and thanks to this service, I can focus more on my artwork. Creativhub truly made a difference in my career as an independent creator. I'm super happy with everything they do!

Impossible to update multiple products at once.
Impossible to import products to my shopify store without random "import errors".

Customer support is inexistant and basically consist in "there's nothing we can do, please check this page to read some generic solutions and God be on your side".

This app used to be great and have a decent UI/UX with no import problems. What happened?

The printing is good and fast.

But its tricky / slow to use - you'll have to do lots of work to individual products within Shopify.

And if you don't sell an image in 18 months they'll delete it without telling you. They'll also remove features without telling you. I've had my shop decimated twice by Creative Hub policies with no warnings.

I can't recommend this to anyone who has slow selling items or is reliant on the app for all your sales, the risk is too high.

I've been using these guys from their early days and their print quality has always been top notch. They are are also quick to resolve any problems.

Once I got my head around the app integration it's reasonably straight forward, my only hiccup was integrating all the different shipping profiles to the different products. The Creative Hub were very quick to assist when I emailed though.

Some people have criticised the shipping prices, which I understand. Its £65+ plus to send a A4 print to Australia. But I also understand that they need to use a reputable and reliable company to ensure quick and safe delivery. My customer's order reached Australia impressively quick. Personally, I'm happy to absorb some of the shipping costs in return for a fast, professional service with peace of mind for me, but that does mean a much smaller profit when selling to North America and beyond. I haven't worked out a way to resolve this as yet.

So I'm giving a 4 star review. Excellent all round but the shipping prices do make selling low priced prints beyond Europe unworkable.

I have found the quality of the prints to be first rate. Never any complaints about this from customers. The process is usually very smooth and hassle free and smoothly integrates with my Shopify account. There were Brexit issues when it came to shipping to Europe, and massive problems to the USA which they suspended as it was such a mess. However the staff responded quickly and were desperate to try and solve the problems. No chatbot nonsense, actually emails to real people and real solutions in a timely manner. I recommend them.

This would be a dream solution had it not been for the company's extortionate shipping fees outside of the UK. To send a print abroad costs as much as the actual print (around £25-£30). They strive to be carbon neutral by using companies like DHL GoGreen and Green Courier, which is very commendable, but they will lose a lot of customers who simply will not or cannot pay this much to ship a piece of printed artwork. When their competitors do this for a fraction of the cost there's no contest. On top of that, they charge 20% extra for their dropshipping service. We would have to charge between £85-£100 per poster in order to make any profit. With prices like that we could simply not compete with our competitors. I really hope this company will reconsider their shopping fees and let their CUSTOMERS choose which shipping option they prefer to use.

I tried so hard to use this app but could not understand how this app is still being used.Issue with uploading images to CH, issue with importing files onto Shopify, Etsy etc... ALWAYS AN ISSUE!!! EVERY STEP OF THE WAY.PLEASE DO NOT USE THIS APP .You will WASTE YOUR TIME. Look elsewhere for POD company.If I could give it NO STARS I would !!!!