Avis (95)
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As others here have noted, the art here is very unimpressive. Do better. Also, the app is buggy. I made numerous failed attempts to upload different sizes and file types of logos, none of which were accepted, and a useless cryptic error message was given. The tech support department wasn't much help either. We're moving on to greener pastures.
I was going to use this app but Decided not to I don't have anything against us app at all just not for my website
I like this business idea a lot. But sadly, the app has too many limitations. I can't edit images, add new ones, change titles, change vendor, etc. I decided to uninstall the app, because, simply putting it, I just can't do business like this. It is a very good idea, with very serious limitations.
Installed the app to my shopify store, created an account, tried uploading files on multiple occasions and it didn't work. Not sure what I did wrong, but I uninstalled because couldn't even get past the setup point.
Hi Megan, I have checked your account - the issue is that your files are corrupted thus we cannot process them. Please contact customer support on info@theprintspace.co.uk and we can help guide you.
This would be a dream solution had it not been for the company's extortionate shipping fees outside of the UK. To send a print abroad costs as much as the actual print (around £25-£30). They strive to be carbon neutral by using companies like DHL GoGreen and Green Courier, which is very commendable, but they will lose a lot of customers who simply will not or cannot pay this much to ship a piece of printed artwork. When their competitors do this for a fraction of the cost there's no contest. On top of that, they charge 20% extra for their dropshipping service. We would have to charge between £85-£100 per poster in order to make any profit. With prices like that we could simply not compete with our competitors. I really hope this company will reconsider their shopping fees and let their CUSTOMERS choose which shipping option they prefer to use.
Hi DIRT & GLORY,
Our print prices are lower than competitors who make Fine Art products. The thing is that we are not a poster printer, we make fine art prints. There is a huge difference in quality between posters and fine art prints. I understand if you sell posters that fine art printing would seem expensive to you, but it makes no sense to compare our prices to the prices of a completely different product.
Also your quote of our delivery costs is not accurate, and not extortionate. We use express couriers only to countries where delivery would otherwise be slow and would impact the brand of the artists who we fulfil for. Those artists do charge the right prices for the original creative and distinctive art that they create, and their margins are excellent, and they get lots of repeat business because the delivery is reliable and fast.
It just depends what area of the market you exist in. All areas of the market are valid but it is a bit naive to expect every company to cater for your area of the market and to criticise them inaccurately when they don't. We are predominately a social commerce agency catering for rising star and established artists on Instagram and other social media and we make products that fit their end of the market.
Stuart Waplington
CEO & Founder
p.s. We are 100% carbon neutral, since 2019. Again, the brands of our artists matters. Their work should not have a negative impact on the planet. This does not affect our prices, we pay for this out of our margin