creativehub: Sell Art Prints

This app, in theory, provides a really great service! Fine Art printing and a global shipping solution for artists with Shopify stores. The printing quality is really great and the flat fee global shipping is amazing!

However, the app itself is buggy and will without doubt corrupt your store. By duplicating products, re-ordering variants, proliferating "broken image" thumbnails throughout your catalog and not updating basic changes (like new paper sizes, prices, and editions), this app will keep you busy all day just trying to clean the mess. And then, to add insult to injury, it will show random products as being Sold Out (which isn't great if your objective is to sell these products!) Basically, any change you make within the app will trigger a destructive knock-on effect in your store. The technical support is poor and under-resourced so don't expect any help when you need it (and you'll need it a lot).

It's a great shame that not enough resources have been allocated to the development and support of this app as I believe it has (had) massive potential.

My advice; stay well clear of this app until at least the next version (or ten) rolls out. It's simply not worth the headaches.

I am very frustrated with Creativehub. The new shipping prices are exorbitant. I find it an impertinence to charge almost 30.00 € for a delivery of less than 500gr within Europe and then tip you to offer free delivery in your store. How can you make money with it, especially if you are not yet so well known and can not charge high prices for your art? I have never experienced such high shipping costs for anything I've ordered within Europe. In addition, certificates for limited editions come without authentication holograms although this is described on the certificates. After contacting customer service, they said that there are none available at the moment. I would expect at least to be informed about that or that the text on the certificates will be corrected, so that customers do not complain when getting their artworks.

Have been declined twice at this moment in time as far as the Art Catalogue section of this App goes and in hindsight it has been for very right reasons. My shop hasn't been ready for taking on such awesome Artwork. I mean the idea of being able to sync up your store with beautiful images created by high profile artists that you can print on demand as Giclee prints while taking a commission is absolutely mind blowing for me! So one would like to explore this part of the app but at this moment all that comes up is an error message.

As far as selling your own Art goes this App has worked perfectly. The first delivery turned up within 24 hours.

Customer services has been spot on so far. Instant replies almost...

Very cool concept! Only firm offering a service like this on Shopify!

O, FYI not all of us are supercilious fine art geeks!

I’ve had a ganders at the Art Catalogue on the web browser a slight bit and my first thoughts are that it does need updating. But at the end of the day If somone was to tell me you have to go and sell a hand full of sand to some Arabs and your life depended on it i would sell that sand as if it was the best thing since sliced bread and I would sell it for over the asking price. ‍♂️

My point I’m trying to make is even if We only had 3 or 4 options of artwork to choose from that would be enough to set a high brow print on demand company flying....

As others here have noted, the art here is very unimpressive. Do better. Also, the app is buggy. I made numerous failed attempts to upload different sizes and file types of logos, none of which were accepted, and a useless cryptic error message was given. The tech support department wasn't much help either. We're moving on to greener pastures.

I was going to use this app but Decided not to I don't have anything against us app at all just not for my website

I like this business idea a lot. But sadly, the app has too many limitations. I can't edit images, add new ones, change titles, change vendor, etc. I decided to uninstall the app, because, simply putting it, I just can't do business like this. It is a very good idea, with very serious limitations.

Installed the app to my shopify store, created an account, tried uploading files on multiple occasions and it didn't work. Not sure what I did wrong, but I uninstalled because couldn't even get past the setup point.

This would be a dream solution had it not been for the company's extortionate shipping fees outside of the UK. To send a print abroad costs as much as the actual print (around £25-£30). They strive to be carbon neutral by using companies like DHL GoGreen and Green Courier, which is very commendable, but they will lose a lot of customers who simply will not or cannot pay this much to ship a piece of printed artwork. When their competitors do this for a fraction of the cost there's no contest. On top of that, they charge 20% extra for their dropshipping service. We would have to charge between £85-£100 per poster in order to make any profit. With prices like that we could simply not compete with our competitors. I really hope this company will reconsider their shopping fees and let their CUSTOMERS choose which shipping option they prefer to use.