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one of the most saddest experiences i had with a pod companies, and thats even before making one order. just setting up the products is a NIGHTMARE, site is full with bugs, a real freaking nightmare,
its a shame because the products looks highest quality.
their support was ok, general answers and somehow helpful but not fixing any bugs,
their mockups looks like a cheap chinese store mockup - a ...
Jeeezzzz.Uploading files is a joke. Out of 40 .png files approx 6 were vieweable after 3 days. Supports answer was basically dont use .png though they advertise it is a supported format.. Currently looking at 3 dozen + un-viewable/un-usable files i need to print. This is Creativehub not Shopify.
Impossible to update multiple products at once.
Impossible to import products to my shopify store without random "import errors".
Customer support is inexistant and basically consist in "there's nothing we can do, please check this page to read some generic solutions and God be on your side".
This app used to be great and have a decent UI/UX with no import problems. What happened?
Awful app with next to no customer support.
Sneaky cost increases, and ZERO shipping cost integration within the webstore are reasons alone not to use it.
But coupled with an inability to accurately conduct an order search (I can't find several active orders because the site only shows the history for 2022 and earlier), and I've hit the absolute wall.
I've LOST money thanks to their lack of ...
Hi Lucas,
We publish up to the minute pricing data on all our websites and help centres. When you set up the product in your store we display the cost right there, and when ...
Seemless!...ive now spent alkl day trying to order tetst prints...no one answers the phone and the online helps takes hours to answer? So I still havnt managed to order as the system says there's an error call us. Not a great experience at all so far, which was not waht I expected?
I installed the app, but had issues with creating and deleting projects and products. I tried both Firefox and Chrome and ran into the same issue. I would not recommend the app at this time.
Die App zeigt meine Produkte nicht an!!! Ich habe ein neues Produkt erstellt kann es aber in der App nicht hochladen, weil ABSOLUT NICHTS angezeigt wird, außer den zwei Worten 'PRODUCT LIST'. Meine anderen Produkte sind in meinem Shop aber wie gesagt, die Liste ist leer!
Hi Claudia. I am sorry that you were experiencing this issue. You will see it is now resolved. We made some improvements to our import process in creativehub which allows you ...
This app, in theory, provides a really great service! Fine Art printing and a global shipping solution for artists with Shopify stores. The printing quality is really great and the flat fee global shipping is amazing!
However, the app itself is buggy and will without doubt corrupt your store. By duplicating products, re-ordering variants, proliferating "broken image" thumbnails throughout your ...
sorry we were having some issues, we have fixed all known bugs now, so if you could please retry we are confident you will be happy.
I am very frustrated with Creativehub. The new shipping prices are exorbitant. I find it an impertinence to charge almost 30.00 € for a delivery of less than 500gr within Europe and then tip you to offer free delivery in your store. How can you make money with it, especially if you are not yet so well known and can not charge high prices for your art? I have never experienced such high shipping ...
Hi Matthias, I am sorry to hear you are disappointed. Please allow me to clarify some incorrect remarks:
Our dropshipping shipping costs to Europe are between €6.95 - €15.00 ...
As others here have noted, the art here is very unimpressive. Do better. Also, the app is buggy. I made numerous failed attempts to upload different sizes and file types of logos, none of which were accepted, and a useless cryptic error message was given. The tech support department wasn't much help either. We're moving on to greener pastures.