creativehub: Sell Art Prints , 84 条评论

Awful app with next to no customer support.

Sneaky cost increases, and ZERO shipping cost integration within the webstore are reasons alone not to use it.

But coupled with an inability to accurately conduct an order search (I can't find several active orders because the site only shows the history for 2022 and earlier), and I've hit the absolute wall.

I've LOST money thanks to their lack of transparency - I've cancelled all orders, and will be issuing chargebacks as it's just not even close to an acceptable level of service.

I have found the quality of the prints to be first rate. Never any complaints about this from customers. The process is usually very smooth and hassle free and smoothly integrates with my Shopify account. There were Brexit issues when it came to shipping to Europe, and massive problems to the USA which they suspended as it was such a mess. However the staff responded quickly and were desperate to try and solve the problems. No chatbot nonsense, actually emails to real people and real solutions in a timely manner. I recommend them.

This is an easy to use app for selling prints of my work online, via my website. There's a lot of useful information for setting up, for both shopify and theprintspace, and both companies have superb customer service.

theprintspace's automatic print fulfilment system has proven to be an invaluable service, that enables us to run a high volume print store efficiently, with glowing customer feedback. It simply wouldn't be possible for us to manage our print store without them.

Huge thanks to the highly professional and dedicated team at theprintspace.

Excellent app! We've been using it since its launch a couple of years ago. All of our print-on-demand giclée prints are fulfilled using creativehub and the service is seamless from start to finish, with the added bonus of great customer service. We also use it for competition submissions for our annual open call from artists all over the world. This is extremely useful as it allows us to consolidate thousands of entries in one place for easy editing and archiving.

I can't fault these guys. Hi quality product delivered quickly and efficiently. They're not cheap but I don't want cheap, nor do my customers.

I can only tell very positive things about this app. Everything works perfectly as it should. The service and the entire community behind this app is world class. I can recommend this and the entire company 100%.
Keep up the good work...

I’ve been selling prints with creativehub for the past 9 months or so and I could not recommend them enough. The quality of the prints are fantastic, they are shipped to my customers anywhere in the world for only £6 and their customer service is phenomenal. Everything is done automatically from when I get the order through to the customer receiving the print, which I love. Thank you creativehub :)

Amazing service, print quality is great, fast print and delivery, very professionally packaged, holographic certificates of authenticity, and, no small thing, the customer support is top-notch. Highly recommended!

Nice idea. We'd dearly love it to work. But it doesn't work properly. The print quality is very good and people in shipping are great. And they always respond to queries. But the app can be very frustrating and very very very time consuming. To make it work we need three tabs open and to flick to and fro. We'd welcome any suggestions for reliable, high quality alternatives...