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I use this app for my annual Palm* Photo Prize Print Sale and it has been great! Its really helpful that international delivery is a flat rate ( only £6!) so it makes it affordable for clients from all over the world!
theprintspace's automatic print fulfilment system has proven to be an invaluable service, that enables us to run a high volume print store efficiently, with glowing customer feedback. It simply wouldn't be possible for us to manage our print store without them.
Huge thanks to the highly professional and dedicated team at theprintspace.
The process is seamless, and quality of product and service is fantastic. We wouldn't have been able to sell our prints with out it.
Been using Creativehub since 2018 with no problems, always super quick to answer my customer service questions on the chatbot too. Would recommend.
We have been using this app for months and are very happy with it. We highly recommend it for any business or creative selling prints online - it is easy to set up and and it saves a huge amount of admin.
Highly recommended for artists selling their work. Orders are processed seamlessly, which saves a lot of time and money. ThePrintSpace have always been really professional and helpful from printing through to customer support.
Cannot recommend Printspace and creativehub enough. Has allowed us to seamlessly and professionally manage our inventory and ship all over the world with honestly very little effort on our end once things are up and running. Their customer support is absolutely top notch and the print quality is fantastic. Full marks!!
I have set up my print sales site using this app and I am really pleased with it. The printing quality and fulfilment is top notch. The system is very hands-off once it is up and running. The customer places an order and it goes straight to Printspace who generally turn it around and get it shipped within a few days and sometimes within 24 hours. I have to then notify the customer that it is on it’s way but I don’t think that they could do this as they are dealing directly with me and not my customer. It is quick and easy to do this via Shopify admin anyway. The packaging is very good quality which greatly boosts confidence that your customer will get their order safely, without needing to deal with damage in transit. The printing costs and flat fee shipping costs are very reasonable. The back end is well thought through, offering the option of selling different editions as variants (Shopify speak) and you can even specify when uploading if prints have already sold within an edition which is useful as the edition will then pick up from that number going forwards. IMO the app and the print fulfilment definitely deserves 5 stars. However just for the record a couple of things: Sometimes a product gets imported into your store via the CreativeHub app but the preview pics don’t load for one or more variants. I have found that this is cured by simply re-importing those particular variants again. Is this a bug? Be careful when adding a border that you don’t jump up a print cost tariff level for the sake of a small white border as this is calculated on paper size not image size. I think the ‘room set’ photo is ok and helps with illustrating scale but it would be nice to have a bit more variety. Maybe it would be possible to add a few more options sometime? Lastly be aware that if you sell variants you have to upload the largest image size, which may require interpolation, and the smaller prints will be printed from the same file. Ideally I would prefer to scale the image sizes accordingly but in practice this has not proved a noticeable issue so far and smaller prints have looked fine.
Great app. Only one flaw, is that the Shopify order numbers on the creative hub don't match up to my Shopify order numbers that come direct from my store. This cause an inconvenience when correlating the two systems. I have told Shopify about this who have contacted creative hub, but have had no response....I hope someone can get back to me because this problem is quite annoying!
Great app. Makes integration with my Shopify store really easy and allows a fair amount of customisation. Superb print quality to boot.