评论 (46)

整体评分
4.1
每个评分等级的数量
  • 76% 的评分是 5 星
  • 2% 的评分是 4 星
  • 2% 的评分是 3 星
  • 4% 的评分是 2 星
  • 15% 的评分是 1 星
2024年10月4日

Jeeezzzz.Uploading files is a joke. Out of 40 .png files approx 6 were vieweable after 3 days. Supports answer was basically dont use .png though they advertise it is a supported format.. Currently looking at 3 dozen + un-viewable/un-usable files i need to print. This is Creativehub not Shopify.

luckymothers
英国
29天 人在使用应用
2024年8月5日

Impossible to update multiple products at once.
Impossible to import products to my shopify store without random "import errors".

Customer support is inexistant and basically consist in "there's nothing we can do, please check this page to read some generic solutions and God be on your side".

This app used to be great and have a decent UI/UX with no import problems. What happened?

Atelier Toledo
法国
11天 人在使用应用
2025年5月5日

I tried so hard to use this app but could not understand how this app is still being used.Issue with uploading images to CH, issue with importing files onto Shopify, Etsy etc... ALWAYS AN ISSUE!!! EVERY STEP OF THE WAY.PLEASE DO NOT USE THIS APP .You will WASTE YOUR TIME. Look elsewhere for POD company.If I could give it NO STARS I would !!!!

AWIZKOA LTD
英国
大约19小时 人在使用应用
2022年9月2日

Die App zeigt meine Produkte nicht an!!! Ich habe ein neues Produkt erstellt kann es aber in der App nicht hochladen, weil ABSOLUT NICHTS angezeigt wird, außer den zwei Worten 'PRODUCT LIST'. Meine anderen Produkte sind in meinem Shop aber wie gesagt, die Liste ist leer!

Claudia Pollack HIGH VIBE ART
德国
6个月 人在使用应用
creativehub已回复 2022年9月21日

Hi Claudia. I am sorry that you were experiencing this issue. You will see it is now resolved. We made some improvements to our import process in creativehub which allows you more control over variant, product and batch importing. These updates needed to be reflected on the Shopify app side which is complete.

2022年11月29日

I am very frustrated with Creativehub. The new shipping prices are exorbitant. I find it an impertinence to charge almost 30.00 € for a delivery of less than 500gr within Europe and then tip you to offer free delivery in your store. How can you make money with it, especially if you are not yet so well known and can not charge high prices for your art? I have never experienced such high shipping costs for anything I've ordered within Europe. In addition, certificates for limited editions come without authentication holograms although this is described on the certificates. After contacting customer service, they said that there are none available at the moment. I would expect at least to be informed about that or that the text on the certificates will be corrected, so that customers do not complain when getting their artworks.

Matthias Maier
瑞士
25天 人在使用应用
creativehub已回复 2023年6月14日

Hi Matthias, I am sorry to hear you are disappointed. Please allow me to clarify some incorrect remarks:

Our dropshipping shipping costs to Europe are between €6.95 - €15.00 for print only orders - this is a flat rate regardless of how many prints are in the order. For framed items, shipping costs to Europe starts at €14.13 going up to €91. Please keep in mind this accounts for delicate wood frames with glass sized at 841x1189mm. These need to be very well packaged as they are fragile oversized items. All frame deliveries are also shipped via DHL express courier arriving in 1-3 days.

If you need help pricing your artwork to help account for shipping costs check out our help centre article here: https://www.theprintspace.co.uk/help/knowledge-base/how-to-price-your-online-art-prints/

My best

Zach

2024年9月24日

one of the most saddest experiences i had with a pod companies, and thats even before making one order. just setting up the products is a NIGHTMARE, site is full with bugs, a real freaking nightmare,
its a shame because the products looks highest quality.
their support was ok, general answers and somehow helpful but not fixing any bugs,

their mockups looks like a cheap chinese store mockup - a real embarrassment to the hight quality products they produce.

but again, setting up a store with multipile products - is a real NIGHTMARE. their coders suck big time.
what a shame, just when I thought i found a place to make my shop based on, and wasted HOURS ON HOURS, DAYS AND WEEKS setting up my shop, and all went to the garbage.

thank you for nothing.

FUTURE FASHION ORACLE™
以色列
大约1年 人在使用应用
2023年6月8日

Installed the app to my shopify store, created an account, tried uploading files on multiple occasions and it didn't work. Not sure what I did wrong, but I uninstalled because couldn't even get past the setup point.

Palais
美国
大约6小时 人在使用应用
creativehub已回复 2023年6月14日

Hi Megan, I have checked your account - the issue is that your files are corrupted thus we cannot process them. Please contact customer support on info@theprintspace.co.uk and we can help guide you.