creativehub

creativehub

by creativehub

Your art sales, powered by us. Award winning fine art printers

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    4% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    4% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (3)

All reviews

3 reviews

Dronergram

Seemless!...ive now spent alkl day trying to order tetst prints...no one answers the phone and the online helps takes hours to answer? So I still havnt managed to order as the system says there's an error call us. Not a great experience at all so far, which was not waht I expected?

Lacuna Collection

This app, in theory, provides a really great service! Fine Art printing and a global shipping solution for artists with Shopify stores. The printing quality is really great and the flat fee global shipping is amazing!

However, the app itself is buggy and will without doubt corrupt your store. By duplicating products, re-ordering variants, proliferating "broken image" thumbnails throughout your catalog and not updating basic changes (like new paper sizes, prices, and editions), this app will keep you busy all day just trying to clean the mess. And then, to add insult to injury, it will show random products as being Sold Out (which isn't great if your objective is to sell these products!) Basically, any change you make within the app will trigger a destructive knock-on effect in your store. The technical support is poor and under-resourced so don't expect any help when you need it (and you'll need it a lot).

It's a great shame that not enough resources have been allocated to the development and support of this app as I believe it has (had) massive potential.

My advice; stay well clear of this app until at least the next version (or ten) rolls out. It's simply not worth the headaches.

Developer reply

May 14, 2020

sorry we were having some issues, we have fixed all known bugs now, so if you could please retry we are confident you will be happy.

This website is a DBA of Mr. John Carson Lester Jr & the TeleDistributors Call Center. Click the COG to the TOP LEFT to SWITCH between our MANY THEMES!

As others here have noted, the art here is very unimpressive. Do better. Also, the app is buggy. I made numerous failed attempts to upload different sizes and file types of logos, none of which were accepted, and a useless cryptic error message was given. The tech support department wasn't much help either. We're moving on to greener pastures.