Atomic Returns

Atomic Returns

by Atomic Returns

Smarter: w/ multiple policies, exchanges, parts & repairs

5.0 of 5 stars(11 reviews)

Get Started in Minutes

Fast & easy set up. Instant chat support. Sandbox to test any return scenario before going live.

Execute Returns With Precision

Map specific policies to products or categories. Adjust fees to fit any scenario. Give your best customers a premium returns experience.

Stay Smart & In Control

Tailor returns using product, customer, and order data. Maximize the ROI of your return policies. Manage the risk of any return.

About Atomic Returns

"The Best Functionality For The Best Price."

Atomic lets retailers expertly tune their returns program for the right product, to the right customer, at the right time. Whether you have just a few returns or thousands, Atomic helps streamline ALL of your returns no matter their complexity with features like multiple policies, multiple shipping labels, parts and repairs.

For Retailers:

  • Fast & Easy set up
  • Fully embedded return portal to gather customer return information and generate shipping labels
  • One-click resolution for Exchanges, Refunds, Store Credit, Gift Cards
  • Multiple policies to meet the differing needs of your product offerings
  • Automatically notify customers about the status of their request
  • Workflow for items needing repair
  • Parts/components/bundles support
  • Requirement of customer photo uploads
  • Fee calculator based on item value
  • Courier pickups scheduling
  • Rule engine to divert high-risk and low-risk requests
  • Full copy editor
  • Support for multiple languages
  • Support for multiple return destinations
  • Full export of all your data

For Shoppers:

  • Immediate return labels
  • Personalized return experiences
  • Real-time notifications and tracking. No more wondering "where is my refund?"
  • Send messages back to the retailer
  • QR code returns

Integrates with

  • ShipStation,
  • Shippo,
  • easypost

Media gallery


Free to install

Plans available based on usage volume

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Snocks GmbH

We tested many different return apps and were pretty unsatisfied with a lot of them, since we are a business with special needs for returns in general and we had the feeling that many apps were just in for the quick money. In the end it was the first impression, that made us choose atomic. From the first second, Liesl tried everything to help us setting the app up and running before even thinking of charging us money. Also Atomic was the closest to our needs but still needed some customization. But even that is no problem at all! Liesl and Alex help us with every customization we need to give our customers the best experience possible. Highly recommend this app and the awesome staff behind it!

Ready Rocker

After vetting and testing many different return platforms, Atomic returns really stood out. The setup process is very easy and the support team is there every step of the way if any assistance is needed. Highly recommend!


Five Star App that cares about its users. We had searched for a return platform that would match our storefront. When we had been comparing the different options, based on price, features and customization, Atomic was the clear winner. The support is always very responsive and helpful. The initial set up was very straight forward and easy to implement. They are constantly improving their platform based on the needs and requests of their customers. Another main reason that we went with Atomic is that they are currently in the process of creating a warranty platform to partner with their return/exchange/Credit software. We had been unsuccessful finding anyone else doing this. With their reporting features we are easily able to identify problem SKU's and reach appropriate actions. I would highly recommend this App to everyone that deals with multiple returns and exchanges.