Atomic Returns

Atomic Returns

by Atomic Returns

Returns for the Modern Retailer

5.0 of 5 stars(7 reviews)

Get Control & Flexibility

Delight your customers and provide the personalized returns response they deserve.

Feature Your Brand

Keep your brand intact by embedding the returns pages directly into your store. No more third-party portals.

Grow With Data

Quickly adapt your return responses and policy with the best returns intelligence available.


About Atomic Returns

Cricket Returns is now Atomic Returns!

Atomic is a flexible, scalable returns solution that lets retailers respond to customers with the right return response, every time.

What Does Atomic Do?

We are the first returns management solution that uses business, transaction, and consumer data to give modern online retailers unparalleled flexibility and control over every return.

For Retailers:

  • Fast & Easy set up
  • Fully embedded return portals
  • Highly personalized return responses
  • End-to-end integrations that streamline all operations

For Shoppers:

  • Personalized return experiences
  • Real-time notifications and tracking. No more wondering "where is my refund?"
  • Send messages back to the retailer
  • QR code returns

Integrates with

  • ShipStation,
  • Shippo,
  • easypost

Media gallery

Support

Pricing 30-day free trial

See all pricing options
Starter

$5/month

6 returns per month. $1.50 per each additional return.

  • Integrated Portal

  • One-Click Resolution of Refunds, Credit & Replacements

  • Capture Exchange Requests

  • Automated Return Labels

  • Custom Tracking

Basic

$12/month

15 returns per month. $1.25 per each additional return. Includes everything in Starter, plus:

  • Photo Uploads

  • Custom Label Messaging

  • Returns Tagging to Set Rules

Plus

$25/month

32 returns per month. $1.00 per each additional return. Includes everything in Basic, plus:

  • Multiple Return Locations

  • Spare Parts Returns for Kits or Bundles

Pro

$50/month

65 returns per month. $0.75 per each additional return. Includes everything in Plus, plus:

  • Customizable Reports

  • Shopper-Directed Exchanges

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (7)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

CAMIXA

MUST HAVE APP - Excellent app that makes the return process easy for the customer and easy for the merchant. The support team are responsive and understand the pressures of running an e-comm business. Took 10 minutes to set-up, easy to update and change the return policies and gives the customer a return portal. 5 Stars!

Cool-jams

We added the Cricket Returns tool about 6 months ago and have not been disappointed. This tool makes returns processing very easy and efficient. The Cricket team has been great helping us fix any issues and are continuously improving the tool. We highly recommend Cricket Returns.

Burn Boot Camp

This app has been great. The customer service is excellent and very quick to respond! I know they are working on ways to improve the app everyday and just yesterday released an update where you can multiple returns on a order. I will be very very excited when they come out with the exchange linkage to shopify. Highly recommend this app!!