Get Control & Flexibility
Delight your customers and provide the personalized returns response they deserve.
Feature Your Brand
Keep your brand intact by embedding the returns pages directly into your store. No more third-party portals.
Grow With Data
Quickly adapt your return responses and policy with the best returns intelligence available.
About Atomic Returns
Cricket Returns is now Atomic Returns!
Atomic is a flexible, scalable returns solution that lets retailers respond to customers with the right return response, every time.
What Does Atomic Do?
We are the first returns management solution that uses business, transaction, and consumer data to give modern online retailers unparalleled flexibility and control over every return.
- Fast & Easy set up
- Fully embedded return portals
- Highly personalized return responses
- End-to-end integrations that streamline all operations
- Personalized return experiences
- Real-time notifications and tracking. No more wondering "where is my refund?"
- Send messages back to the retailer
- QR code returns
Pricing 30-day free trial
6 returns per month. $1.50 per each additional return.
One-Click Resolution of Refunds, Credit & Replacements
Capture Exchange Requests
Automated Return Labels
15 returns per month. $1.25 per each additional return. Includes everything in Starter, plus:
Custom Label Messaging
Returns Tagging to Set Rules
32 returns per month. $1.00 per each additional return. Includes everything in Basic, plus:
Multiple Return Locations
Spare Parts Returns for Kits or Bundles
65 returns per month. $0.75 per each additional return. Includes everything in Plus, plus:
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
The support team is amazing! They are always prompt to answer and have made many changes at our request to help make it easier for us and our customers to navigate through the return process. I really appreciate their willingness to quickly address any problems we are having.
Jennifer Zeuner Jewelry
We switched from Returnly and are very happy! The team at Atomic returns is very accessible and open to feedback. The front-end user interface is right within our Shopify site (not a separate link), the backend UI is very straightforward, and the cost is significantly less than Returnly. Overall very happy with Atomic Returns and highly recommend Atomic to be your returns app.
MUST HAVE APP - Excellent app that makes the return process easy for the customer and easy for the merchant. The support team are responsive and understand the pressures of running an e-comm business. Took 10 minutes to set-up, easy to update and change the return policies and gives the customer a return portal. 5 Stars!