Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and the shopping experience through AI-driven recommendations. They appreciate its user-friendly interface, aesthetic appeal, and responsive customer support. The free plan is seen as valuable, but some suggest improvements like more customization and relevant product recommendations. It's praised as a useful tool for showcasing a wider product range and boosting customer engagement.

October 16, 2019

Does this app work? The options that appear , are the least likely items related to the product, or items that have been back dated...

Cakebox.ME
United Arab Emirates
About 23 hours using the app
March 25, 2022

add-to-cart button doesn't work well, cannot select position, appear at the end of mobile page ......

www.junomalletlondon.com
Hong Kong SAR
About 7 hours using the app
Buddha Apps (Zero Carbon) replied March 30, 2022

I'm sorry you experienced these issues with our app. We tried to contact you via email twice, but we haven't heard back from you.
If you could contact us back, via our chat service or email at support@buddhaapps.com we will investigate the problem as soon as possible.

Hope to hear from you soon!

February 23, 2020

The products it features don`t relate to the collection! It also seems to feature the same product specifically the expensive ones!

EK2.ca, Inc
Canada
9 minutes using the app
Buddha Apps (Zero Carbon) replied February 28, 2020

Hello, We are sorry to hear you are not happy with our product.
Our algorithm analyses automatically your product data and results in recommendations only based on that data. We didn't hear from other customers complaining about this and we double checked our system to make sure it works well and we found no error.

Our team contacted you several times to try and have a closer look at your problem but we received no answer. Without an answer from your side it is impossible to give you a more detailed answer. But from our analysis the app is working correctly.

Also it is impossible for our app to select recommendations based on the price, this is not something our app can do.

I wish you all the best!

August 23, 2019

horrible cross-sell app.

Infinity Love
United States
3 minutes using the app
Buddha Apps (Zero Carbon) replied August 28, 2019

Hello!
We are very sorry to read your review! Unfortunately you did not provide any information in regards to what makes our app "horrible".

Did you encounter any issue with it? Did it not apply to your product pages?

For any problem you may have encountered, our team would be more than happy to help you. We already sent you an email but we received no reply.
If you change your mind, please reach us at contact@buddhaapps.com and we will reply to you as soon as we can.

It would be very helpful to at least give us more details on why you think our app deserves 1 star review, as we want to make sure that it works seamlessly for all our customers. Until now we only received great reviews, this is the first 1 star review and we are a little confused.

Hope to hear from you!

November 13, 2023

Soulyne 🌱 Customize your story
Portugal
22 minutes using the app
Buddha Apps (Zero Carbon) replied December 4, 2023

I'm sorry your experience with our app was not what you've expected. We tried to contact you several time to investigate the issue, but you never got back to us.

Could you please get back to us via email at support@buddhaapps.com so that we can check the problem at our end.