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Great product and also excellent customer service! I spoke with Henry who took charge and resolved the issues we were having in less than a day. He hopped on with us and showed us step to step how to use the product. 5/5 customer support!
Thank you so much for your kind words and fantastic review! I'm thrilled to hear that you had a positive experience with our product and that I could assist you promptly. Providing excellent customer service is a top priority for us, and I'm glad I could help resolve your issues and guide you through using the product step by step.
If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations!
Best regards,
Henry
Great Cross Sell App with a great support team!
Thanks for your review! We are happy we could help with the customization requests for your store. 😊
I really like being able to specifically choose per product what to show in the related products section of the product page. The support has been amazing when I had to make a theme upgrade and had some other questions as well. I definitely recommend this app. Thank you!!
We are long-time users and fans of Cross Sell. We've had the app since 2016...it's now 2024! As we've grown and evolved, Cross Sell has supported our growth along the way. Customer Service and Henry from tech support recently helped us with cart customizations. He saved me a lot of time by knowing exactly what to do. We are thrilled with the results so far - Highly recommended.
We have some issues with the app since we have two language settings on our store but they helped and it was quick! Great app with really customer service!
We've been using Cross Sell & Upsell for several years. The app really helps us share important support products and services for our customers related to our data security solutions on the website. The staff at Cross Sell/Upsell are extremely helpful and responsive when we reach out to them.
Thank you for your review, we really appreciate it :)
We hope you like your new design and please let us know if there is anything else you would like to change, we are always happy to help.
Kind regards,
Petra
Cross Sell is a great value app, that enables us to quickly add like for like products, or products to prompt add-on purchases. It really does work too. We often see a spike in sales of products added to our ‘You may also like’ section via Cross Sell. Most importantly it’s very easy and simple to use. Great value too - it’s already paid for itself!!
really, really smart, well thought out, intuitive, and a pleasure to use - with 900 skus in 16 Collections and 4 Categories, the cross referencing had to be imperative and facile for me - and if Cross Sell were any easier, it would be clairvoyant. Mr. Jones and Company have a true winner.
Thanks
I have used the support team from Cross Sell twice in the past two years, and they have been so helpful and efficient. Got my issues solved really quickly. Thanks so much!!
Thanks for your awesome review and we are glad that we could assist you! Please don't hesitate to reach out again whenever needed.
Team Cross Sell & Upsell
Really great support. Even 3 months after installing, I had a customization request and the crew at Cross-Sell were quick to respond, and get the job done. Even worked on it on a Sunday!
I highly recommend this app because of its applications and its support.