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This app is amazing and I think it truly has the potential to boost sales significantly. I've only had the app for a week as of now, but Cross Sell is already getting tons of clicks. Customer service is very responsive and helpful; I needed a way to programmatically set up cross sells, so I reached out to them and got a response in a few hours detailing a very satisfactory method of doing this. I would definitely recommend this to anyone seeking to expand sales and looking for great customer support!
We're glad you're loving our app and our customer service 😊!
great app, useful and necessary
Super easy to install and use. Looks great on our website. The only reason I don't give it a five is my wish for a bulk upload feature in the future!
Guys, don't use this app for now, I promise you will encounter something wrong. Some of the functions are broken. The team is fixing this, and it is hard to notice, but I promise it is not good to users. And it may take you days or weeks or more to fix once it happens to your store, so be careful! Mine has not yet been fixed till now for more than 1 week. I am a paid user $79 per month! I will update here when all is fine, I just don't want the other users to experience the same frustration.
Hey Melody, I'm sorry to hear that you've been experiencing issues with our app. I'm aware that our team is looking into this for you, and have been keeping you updated on the status of the issue.
We don't have other customers experiencing this issue, and it seems to be a rare instance affecting your account at this time. However, I assure you that we are working on having this resolved as swiftly as possible, and we're open to compensating you for the days this has been affecting you 😊!
Superb support who make it simple! Modified to match theme in a matter of seconds. App is very easy to use and most helpful if you like to curate related products. Would highly recommend!
Very easy to use, and quick to install. Exactly what we had been looking for.
I was helped me within minutes to get it ready ! Easy and useful ! Thx
Love the simplicity of this app! We already feel like we have so much more control over what our customers see making it more relevant to what they want. Stuart and the team are pros and are super responsive.
This was my initial review.
However after some software updates the app ruined the thumbnail images on our product pages. What's worse is that we tried to reach out to Cross-Sell directly multiple times over a week and heard nothing back from them. It's a great App but we had to delete it as it was affecting our website and they had no support.
Fills up the product page nicely, free setup, cant beat it!
Their support sucks!!! I've written 3 emails in last 15 days, but they never replied. Along with it, their conversion tracking stats never pop's up any data.
I'd recommend not to use it.